Network & Systems Engineer — IT Infrastructure & Support

Ledgent Technology; Houston (TX); On-site; USD 81,000 - 99,000; Full time

Job summary

Ledgent Technology in Spring, TX is seeking a Network & Systems Engineer to support and maintain internal IT infrastructure, ensuring reliable system performance and high-quality user support. You will blend network engineering with systems administration, handle upgrades, security, and endpoint management, and collaborate across teams in a fast-paced environment.

The role requires strong troubleshooting, documentation, and the ability to manage multiple priorities while delivering excellent

Qualifications

• Experience with Microsoft ecosystems, including desktop, server, and cloud-based tools.
• Proficiency in directory services and identity management.
• Hands-on experience with virtualization technologies and remote access platforms.
• Advanced knowledge of network configuration and troubleshooting, including managed switches and firewalls.
• Experience working within enterprise network environments, including routing, switching, and security appliances.

Responsibilities

• Act as escalation point for complex technical issues, partnering directly with users to resolve challenges efficiently.
• Contribute to project lifecycles, including planning, execution, documentation, and completion activities.
• Monitor and meet defined service and performance expectations.
• Maintain accurate documentation and support materials throughout system and project lifecycles.
• Communicate consistently with internal teams and stakeholders to prevent and resolve potential issues.
• Reproduce and analyze user-reported problems to identify root causes.
• Recommend and implement system or process improvements to enhance performance and usability.
• Manage IT assets, licensing, and procurement of hardware and software.
• Administer user environments and security tools across modern endpoint and identity platforms.
• Configure, deploy, and support network infrastructure including routing, switching, firewalls, and remote connectivity solutions.
• Provide advanced troubleshooting and Tier 2/3 support for infrastructure and application issues.
• Perform upgrades, patching, and security updates across systems and networks.
• Coordinate and complete assigned technical initiatives and projects.

Skills

Microsoft ecosystems

Directory services

Network troubleshooting

Endpoint security

Communication skills

Project coordination

Documentation

Multi-tasking

Tools

Virtualization technologies

Remote access platforms

Managed switches

Firewalls

Security appliances

Job description

Ledgent Technology in Spring, TX is seeking a Network & Systems Engineer to support and maintain internal IT infrastructure, ensuring reliable system performance and high-quality user support. You will blend network engineering with systems administration, handle upgrades, security, and endpoint management, and collaborate across teams in a fast-paced environment.

The role requires strong troubleshooting, documentation, and the ability to manage multiple priorities while delivering excellent