Network Systems Administrator — Hardware & Support

Dairy One Cooperative; Town of Ithaca (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Dairy One Cooperative is seeking a full-time Network Administrator to provide vital technical support to customers and team members. Responsibilities include configuration of IT equipment and maintaining documentation. Ideal candidates will have an Associate's degree in information systems and prior experience in technical support.

This role involves both remote and office working conditions, ensuring the tools and systems are ready for installations. Opportunities for growth and efficiency improvements are encouraged.

Qualifications

• Associate's degree in information systems, or equivalent experience is desired.
• Previous experience in technical support, repairing Windows computers, networking, and network device configuration.
• Working knowledge of Microsoft Office suite.

Responsibilities

• Provide telephone and remote assistance and technical support for customers.
• Configure computers, cameras, routers, switches, and other network equipment.
• Maintain pertinent documentation and fulfill customer requests.

Skills

Technical support

Hardware troubleshooting

Networking

Windows configuration

Microsoft Office

Education

Associate's degree in information systems

Job description

Dairy One Cooperative is seeking a full-time Network Administrator to provide vital technical support to customers and team members. Responsibilities include configuration of IT equipment and maintaining documentation. Ideal candidates will have an Associate's degree in information systems and prior experience in technical support.

This role involves both remote and office working conditions, ensuring the tools and systems are ready for installations. Opportunities for growth and efficiency improvements are encouraged.