Network Support Specialist: Troubleshooter & Analyst

Course Advisor; United States; On-site; USD 38,270 - 105,770; Full time

Job summary

Course Advisor is seeking a Computer Network Support Specialist to analyze and maintain network systems, including LAN and WAN. The role involves troubleshooting and testing networks, installing network cables, and documenting support activities. Candidates should have strong skills in critical thinking, active listening, and proficiency in tools like Python and MySQL. The typical salary range for this position is between $38,270 and $105,770 annually.

Responsibilities

• Document help desk requests and resolutions.
• Install or repair network cables, including fiber optic cables.
• Test computer software or hardware using standard diagnostic testing equipment.
• Document network support activities.
• Analyze network data to determine usage, disk space, or server function.
• Test repaired items to ensure proper operation.

Skills

Critical Thinking

Active Listening

Reading Comprehension

Judgment and Decision Making

Speaking

Active Learning

Tools

Microsoft Excel

Python

Linux

MySQL

Microsoft Word

Microsoft Office

Microsoft PowerPoint

Microsoft SQL Server

Perl

Ruby

Job description

Course Advisor is seeking a Computer Network Support Specialist to analyze and maintain network systems, including LAN and WAN. The role involves troubleshooting and testing networks, installing network cables, and documenting support activities. Candidates should have strong skills in critical thinking, active listening, and proficiency in tools like Python and MySQL. The typical salary range for this position is between $38,270 and $105,770 annually.