Network Services Manager — Enterprise & Security

Methodist Le Bonheur Healthcare; Memphis (TN); On-site; USD 120,000 - 170,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Manager of Network Services to lead the enterprise network strategy, modernization, and security initiatives across hospital and clinic sites in the Memphis area.

You will oversee LAN/WAN/WLAN, SD-WAN, data center connectivity, and vendor management while coordinating with Security and IT teams to ensure uptime and resilience. This role demands strong leadership, project management, and communication skills in a healthcare setting.

Qualifications

• Required - 5+ years of progressively responsible experience in networking, infrastructure operations and information technology management. Experience leading enterprise network projects.
• Substitution - Associate’s degree in computer science MIS or related field and seven (7) years of progressively responsible experience in networking, infrastructure operations and information technology management in lieu of Bachelor’s degree requirement.

Responsibilities

• Develop and execute enterprise network strategies supporting clinical, business, and operational objectives.
• Lead network modernization initiatives, network lifecycle management, and infrastructure roadmaps.
• Ensure network availability, performance, scalability, redundancy, and resiliency.
• Manage enterprise LAN, WAN, WLAN, SD-WAN, Internet, cloud, and data center connectivity environments.
• Oversee monitoring, alerting, capacity management, and network performance optimization.
• Lead implementation of network segmentation, access control, and wireless infrastructure.
• Support network requirements for hospitals and clinics.
• Partner with Information Security to support secure network architecture and cybersecurity initiatives.
• Participate in incident response, threat mitigation, vulnerability remediation, and risk management activities.
• Ensure adherence to network security standards, policies, and procedures.
• Lead infrastructure projects from planning through implementation and post-deployment support.
• Coordinate resources, schedules, budgets, risks, and communications for assigned initiatives.
• Evaluate and recommend hardware, software, and managed service solutions.
• Takes initiative and manages vendor relationships, contracts, support agreements, and service level expectations.
• Participate in 24x7 on-call support and escalation activities.
• Serve as a liaison between customers, technical teams, and vendors.
• Ensure projects and operational tasks are delivered on time and within budget.
• Provide executive-level communication regarding projects, risks, outages, and strategic initiatives.
• Develop and maintain technical standards, procedures, and documentation.
• Lead root cause analysis and continuous improvement efforts.

Skills

Leadership

Networking

Cisco ISE

SD-WAN

Security

Vendor management

Project management

On-call support

Education

Bachelor's Degree Computer Science

Bachelor's Degree Information Technology

Bachelor's Degree Network Engineering

Tools

Cisco ISE

NAC

SD-WAN

Zero Trust

Monitoring platforms

Job description

Methodist Le Bonheur Healthcare is seeking a Manager of Network Services to lead the enterprise network strategy, modernization, and security initiatives across hospital and clinic sites in the Memphis area.

You will oversee LAN/WAN/WLAN, SD-WAN, data center connectivity, and vendor management while coordinating with Security and IT teams to ensure uptime and resilience. This role demands strong leadership, project management, and communication skills in a healthcare setting.