Network Services Manager

Peraton; Washington (District of Columbia); On-site; USD 112,000 - 179,000; Full time

Benefits offered by this job

Discretionary bonus

Benefits package

Job summary

Peraton is seeking a Network Services Manager to lead the Network Services organization, supporting 12,000+ end users across 200+ sites. You will serve as the primary technical and managerial lead for operating and modernizing enterprise network services that enable federal mission delivery.

You will oversee daily operations (LAN/WAN/SD-WAN, wireless, remote access, cloud interconnects), drive incident response and service continuity, and ensure compliance with FISMA, TIC 3.0, Zero Trust, NIST

Qualifications

• 10+ years managing large-scale enterprise IT/network operations or projects.
• 5+ years leading network services/operations in a federal environment.
• Bachelor's degree in computer science, Information Technology, Electrical/Computer Engineering or related field.
• U.S. Citizenship and Ability to obtain Public Trust clearance.
• Proven record of driving incidents to closure and delivering service improvements.
• Hands-on leadership of hybrid network architectures (data center + cloud).
• Experience managing staff, subcontractors, and multiple task orders across distributed sites.

Responsibilities

• Own day-to-day network operations and maintain SLA adherence across multiple teams.
• Triage incidents on behalf of teams and drive issues to completion.
• Enforce change control processes with CAB readiness and back-out plans.
• Ensure cross-team integration across Network Services and wider program.
• Partner with Security on vulnerability remediation and Zero Trust alignment.
• Oversee LAN/WAN/SD-WAN, wireless, VPN/remote access, firewalls, and cloud connectivity.
• Lead delivery with federal staff, contractors, and vendors; coach team leads.
• Develop and manage project schedules, risks, resources, and dependencies.

Skills

Large-scale IT operations

Federal environment

Incident management

Leadership

Customer interface

Hybrid network architectures

Education

Bachelor's degree in CS/IT/EE

Tools

SolarWinds

AWS

Azure

Job description

Program Overview

The program operates and maintains IT infrastructure, enabling the customer to serve as a customer service organization dedicated to providing IT leadership, products, and support.

About The Role

Peraton is currently seeking skilled and qualified candidates for our Network Services Manager position. This position leads the Network Services organization supporting 12,000+ end users across 200+ sites. Serves as the primary technical and managerial lead for operating and modernizing enterprise network services that enable federal mission delivery. Oversees daily operations (LAN/WAN/SD-WAN, wireless, remote access, cloud interconnects), drives incident response and service continuity, and ensures compliance with federal standards (FISMA, TIC 3.0, Zero Trust, NIST SP 800-53, FedRAMP). Interfaces with senior federal leadership, manages integrated teams (federal, contractor, vendors), and delivers measurable outcomes against SLAs/KPIs.

Day to Day Responsibilities

• Own day-to-day network operations and maintain SLA adherence and service continuity across multiple technical teams.
• Be "boots on the ground" with teams to triage incidents, remove blockers, and drive issues to completion.
• Establish disciplined problem management (RCA, corrective/preventive actions) and enforce high-quality change control (CAB readiness, back-out plans, success criteria).
• Ensure cross-team integration across Network Services and wider program.
• Partner with Security on vulnerability remediation, configuration baselines, incident response handoffs, and alignment to Zero Trust objectives.
• Oversee planning, design, implementation, and performance tuning for LAN/WAN/SD-WAN, wireless, VPN/remote access, firewalls, and cloud connectivity (AWS/Azure).
• Lead integrated delivery with federal staff, contractors, and vendors; assign work, set expectations, and coach team leads on attention to detail and accountability.
• Develop and manage project/program schedules, risks, resources, and dependencies; drive continuous service improvement.
• Support acquisition planning (requirements definition, vendor evaluations, bills of materials and cost estimates) aligned to agency standards.
• Provide executive-level briefings and updates to federal leadership on operational status, risks, and strategic alignment.
• Maintain compliance with federal policies and security standards (FISMA, TIC 3.0, Zero Trust, NIST SP 800-53, FedRAMP) and agency governance.
• Produce and enforce runbooks/SOPs; validate change/incident artifacts meet quality gates before approval.
• Participate in on-call leadership rotations; accept/resolve escalations from the Service Desk as needed.

Basic Qualifications

• 10+ years managing large-scale enterprise IT/network operations or projects; 5+ years leading network services/operations in a federal environment.
• Bachelor's degree in computer science, Information Technology, Electrical/Computer Engineering or related field.
• U.S. Citizenship
• Ability to obtain and maintain a Public Trust clearance.
• Proven record of driving incidents to closure, enforcing operational standards, and delivering measurable service improvements.
• Hands‑on leadership of hybrid network architectures (data center + cloud), including SD‑WAN, VPN, firewall management, and cloud interconnects (AWS/Azure).
• Experience managing technical staff, subcontractors, and multiple task orders across distributed sites (10k+ users / 50+ sites).
• Familiarity with enterprise monitoring/management platforms (e.g., SolarWinds).
• Strong customer interface experience with senior federal leadership and multi‑stakeholder environments.
• Required certifications in PMP (PMI), ITIL v4 and CCIE or CCNP (along with 8 years hands‑on experience enterprise networking).

Preferred Qualifications

• AWS Advanced Networking - Specialty
• AWS Solutions Architect (Associate/Professional)
• CompTIA Network+ or Security+

Details

Target Salary Range: $112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

EEO

Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.