Manager, Cyber System Administrators

Peraton; Landover (MD); On-site; USD 135,000 - 216,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) and paid time off

Parental leave and short/long term disability

Job summary

Peraton in Landover, Maryland, is seeking a Technical Support Manager to lead a team providing technical assistance and support for computer systems and networks. The role involves managing policies, ensuring compliance and overseeing various technical operations including server and software management.

The ideal candidate will possess an active TS/SCI security clearance and have ten years of technical support experience, with expertise in VMware, scripting, and security assessments. A comprehensive benefits package is included.

Qualifications

• Ten years of experience in technical support for computer systems.
• Experience administering systems in a VMware infrastructure.
• Familiarity with military experience or DOD regulations.

Responsibilities

• Manage a team providing technical assistance to users.
• Implement policies for problem identification and resolution.
• Monitor technology trends for new tech opportunities.

Skills

Active TS/SCI security clearance

Experience writing scripts (Bash, Powershell, Python)

Vulnerability assessment using Nessus Vulnerability Scanner

Experience supporting developer operations using Agile or SCRUM

Administration of systems in VMware infrastructure

Education

Certification: DoD 8570.01-Manual, IAT Level II

Tools

Atlassian development suite (JIRA, Bitbucket, Confluence)

Solaris, Linux, Windows Servers, MacOS

Job description

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we're keeping people around the world safe and secure.

About The Role

• Manages team that provides technical assistance to computer system and network users.
• May also have oversight for a data center.
• Provides 24/5 technical support for computers and associated networks.
• Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
• Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
• Evaluates new information systems products or services and suggests changes to existing products or services to better aid the end user.
• Coordinates the preparation of bid specifications for required purchases (e.g., computers, software, email, firewall, backup and a variety of parts, supplies, etc.) for the purpose of maintaining availability of required items.
• Directs, establishes, plans, and implements the policies and procedures to support the organization's technical support services.
• Manages the deployment, maintenance, support and upgrade of servers, desktop PCs, hardware, software, operating systems, and distributed printers.
• Monitors technology trends such as emerging standards for new technology opportunities.

Qualifications

• Active TS/SCI security clearance.
• Ten (10) years of experience.
• Experience administering systems in a VMware infrastructure, including Network Attached Storage (NAS) clusters, *NIX operating systems (Solaris, Linux), Windows Servers, and MacOS clients.
• Certification: DoD 8570.01-Manual, IAT Level II Baseline Certification (Security+ Continuing Education (CE), GIAC Security Essentials Certification (GSEC), System Security Certified Practitioner (SSCP), or GIAC Global Industrial Cyber Security Professional (GICSP)).
• Experience writing scripts (Bash, Powershell, Python) to automate routine tasks.
• Vulnerability assessment experience using Nessus Vulnerability Scanner.
• Previous experience utilizing Secure Configuration Guidance such as DISA STIGs.
• Experience supporting developer operations using Agile or SCRUM framework, particularly using the Atlassian development suite (JIRA, Bitbucket, Confluence).
• Recent military experience or familiarity with DOD.

Salary and Benefits

Target Salary Range: $135,000 - $216,000. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

EEO Statement

Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.