Network & Security Operations Engineer — SD-WAN & Fortinet

Kerv Digital; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Kerv Digital, part of the Kerv Group with over 700 professionals, seeks a skilled network and security support professional in the United States. You will handle P1/P2 incidents, drive change requests, and coordinate maintenance, upgrades, and ISP liaison to ensure seamless digital infrastructure.

Join a global, people-first team that values forward-thinking architects and opportunities to sharpen your skills within a collaborative culture.

Qualifications

• 4-8 years of network and security support experience with ITIL-aligned processes and ServiceNow.

Responsibilities

• Provide advanced support for network and security incidents, including P1/P2 issues.
• Lead change requests and project tasks.
• Manage maintenance, software upgrades, hardware replacements, and liaise with ISP providers.

Skills

Network security support

ITIL-aligned processes

ServiceNow

Incident management

Tools

SD-WAN

Fortinet

Palo Alto

Zscaler

Cisco

Juniper

F5

Infoblox DDI

Job description

Kerv Digital, part of the Kerv Group with over 700 professionals, seeks a skilled network and security support professional in the United States. You will handle P1/P2 incidents, drive change requests, and coordinate maintenance, upgrades, and ISP liaison to ensure seamless digital infrastructure.

Join a global, people-first team that values forward-thinking architects and opportunities to sharpen your skills within a collaborative culture.