Network Security Engineer II — Remote/Hybrid Cloud Defender

Rackspace Technology; United States; Hybrid; USD 71,997 - 105,596; Full time

Job summary

Rackspace Technology seeks a Network Security Engineer II to own complex customer issues and maintain the cloud security posture across the RackspaceCloud portfolio. You will be the technical escalation point and collaborate with Account Managers and engineers to deliver a fanatical security experience.

This role supports a hybrid schedule for nearby offices (2 days in office, 3 remote) or 100% remote if located away from an office; requires CCNA, 3+ years of experience, and preference for

Qualifications

• CCNA certification required; PCNSE preferred.
• Minimum of three years of relevant experience.
• Knowledge of ethical hacking, firewall and intrusion detection/prevention technologies.
• Experience with Palo Alto firewalls and F5 load balancers.
• Advanced virtualization knowledge; Windows and Unix/Linux operating systems.

Responsibilities

• Be the technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues.
• Monitor and provide maintenance for all related infrastructure.
• Ensure the control, integrity, and accessibility of the cloud environment.
• Implements large, complex enterprise-class solutions.
• Lead tasks relating to system architecture enhancements, problem management, fleet.
• Lead Workload/Workforce Management and Optimization related tasks.
• Provide technical expertise underpinning communications to stakeholders.
• Collaborate with Account Managers and Business Development Consultants to build strong customer relationships.
• Share knowledge with other Engineers and Administrators on the support floor.

Skills

CCNA

PCNSE

F5 load balancers

Palo Alto firewalls

Virtualization

Windows

Unix/Linux

Network security

Encryption

DNS/SOA

IAM

Communication

Decision making

Education

High School Diploma

Bachelor's degree in computer science or related field

Tools

F5 load balancers

Palo Alto firewalls

Job description

Rackspace Technology seeks a Network Security Engineer II to own complex customer issues and maintain the cloud security posture across the RackspaceCloud portfolio. You will be the technical escalation point and collaborate with Account Managers and engineers to deliver a fanatical security experience.

This role supports a hybrid schedule for nearby offices (2 days in office, 3 remote) or 100% remote if located away from an office; requires CCNA, 3+ years of experience, and preference for