Network Sales Engineer New Houston, Texas

Phoenix Contact Group; Houston, Northern (TX, KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k matching

Paid time off & generous leave

Job summary

Phoenix Contact is seeking a Network Sales Engineer in Houston to serve as the SME on EtherWAN products. You will bridge technical solutions with customer engagement, supporting pre-sales activities and post-sales guidance while collaborating with sales and business development teams.

You will design network solutions, conduct trainings, and assist customers in evaluating EtherWAN products for their environments. Travel and field engagements are expected as needed.

Qualifications

• SME on EtherWAN products, technologies and applications.
• 3+ years of customer-facing experience.
• Understanding of IT vs OT networking environments.
• Direct or channel technical sales experience preferred.
• CCNA or equivalent certifications desired.

Responsibilities

• Assist stakeholders by delivering EtherWAN product introductions and articulating value propositions.
• Project manage field engagements with BD and sales teams.
• Provide pre-sales and post-sales technical guidance and training.
• Conduct network audits and assist in network designs using EtherWAN products.
• Maintain market and customer data in the CRM and collaborate across teams.

Skills

SME on EtherWAN products

Customer-facing

Pre-sales support

Networking concepts

Certs (CCNA etc)

Education

Bachelor's degree in CS or Engineering

Tools

CRM (Salesforce)

MS Office

Visio

Job description

The Network Sales Engineer (NSE) is a specialized individual contributor within the Sales & Technical Solutions job family. This role serves as the subject matter expert (SME) on EtherWAN products, technologies, and applications across designated target markets. The NSE bridges technical expertise with customer engagement, ensuring stakeholders—both internal and external—are equipped with accurate, relevant, and actionable product knowledge. Operating within a structured accountability framework, the NSE supports pre-sales activities, solution design, and post-sales technical guidance. The role is critical to driving customer value, enabling sales success, and enhancing product adoption through technical leadership and collaboration.

Responsibilities

• Assist internal and external stakeholders by conducting EtherWAN product introduction and communicating EtherWAN's value proposition and applications to prospective customers.


• Project manage field engagements alongside business development and sales resources


• Consistent and collaborative field level engagements with prospects, partners, and customers


• Oodaloop ideation of technology needs from the market into the appropriate stakeholders of the organization


• Conduct in-person and web-based training on Networking from beginner to advanced levels. Assist in the creation of training material for both in person and online trainings via the EtherWAN Academy


• Conduct network audits and assist customers in their network design and recommend appropriate EtherWAN products.


• When necessary, conduct client environment simulation – recreate client networks to determine the feasibility of EtherWAN products in customer environment.


• Assist internal and external stakeholders with cross-referencing third-party products to EtherWAN products.


• Maintain knowledge of industry trends and customer needs and communicate information to appropriate internal stakeholders.


• Respond to customer phone calls and/or emails regarding issues related to EtherWAN products and applications


• Independently conduct client follow-ups, issues follow-ups, and if needed, customer meetings.


• Attend trade shows and industry events as needed.


• Collaborate with internal and external stakeholders in the generation and growth of both new and existing revenue within the assigned territory by providing zero-distance application, partner, and customer support


• Work closely with internal and external stakeholders in generating mindshare with new and existing customers, channels, and partners.


• Use the company CRM as the primary vehicle to log technical support cases, market and customer application information, prospects/partners/customer engagements; work across EtherWAN departments to ensure full transparency


• Research and author application, product, and general technical and industry papers assigned


• Perform other work-related duties as assigned

Qualifications

• Bachelor's of Science degree in Computer Science or Engineering or equivalent in experience


• 3 years plus of customer-facing experience


• Understanding of differences between IT and OT networking environments


• Direct or Channel technical sales experience preferred


• Knowledge and understanding of the OSI Network Reference Model, Layer 2 and Layer 3 Switching, Spanning Tree Protocols (STP, RSTP, MSTP), TCP/IP, and Routing Protocols (RIP and OSPF) is required. Knowledge of wireless and cellular technology and applications is a plus.


• CCNA certification and/or equivalent experiences


• Technical certifications in networking are a plus.


• Candidate must be well organized, self-motivated, and capable of seeing projects through to completion.


• Elevated level of accountability and planning capabilities communicates with transparency and integrity.


• Strong written and verbal communication skills are required.


• Must be able to demonstrate professional presentation skills on complex topics to both technical and non-technical audiences, competency as an instructor is desired


• Proficient with CRM, Microsoft Visio, & MS Office Suite (Word, Excel, PowerPoint).


• Subject matter expertise in vertical markets applications such as transportation (ITS/Rail and Bus transit), security (physical surveillance), energy, process automation is a plus.


• Able to travel 65%

Essential Job Functions

• Must be able to travel via airplane for up to 6 hours


• Must have a valid driver’s license and be able to travel via automobile for up to six hours at a time


• Must be able to travel overnight


• Must be able to sit for 4 hours at a time


• Must be able to stand for extended periods of time


• Must be able to lift a minimum of 50 lbs.


• Regular and on-time attendance

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more!

Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email [e-mail] .

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Phoenix Contact’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.