Network Program Manager

MicroTech; Orlando (FL); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Insurance (medical, dental, vision)

Paid leave (15–20 days per year)

401k plan with employer matching

11 company-paid holidays

Tuition assistance

Voluntary benefit programs

Corporate discounts

Job summary

A leading IT service provider is seeking a Network Program Manager in Orlando, FL to oversee task order delivery for U.S. Customs and Border Protection. The ideal candidate will have a bachelor's degree in a relevant field and a minimum of 10 years of experience managing complex contract operations. This role involves ensuring customer satisfaction and maintaining project quality across multiple locations, offering competitive benefits including health insurance and a 401k plan.

Qualifications

• Minimum of ten (10) years of experience organizing, directing, and managing contract operation support functions and multiple complex inter‑related projects for a large, complex federal agency.

Responsibilities

• Oversee all aspects of task order requirements delivery.
• Serve as Point of Contact for the Contracting Officer’s Representative.
• Manage teams of contract support personnel at multiple locations.
• Establish and maintain technical and financial reports showing project progress.

Skills

Project Management Professional (PMP)

ITIL v3

CCNA

CCNP

Proficiency in project management

Knowledge of security and compliance issues

Education

Bachelor’s degree in a related technical field

Job description

Overview

MicroTech is currently seeking a Network Program Manager to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award and offers the opportunity to be part of a cohesive and dynamic team providing mission critical support.

Responsibilities

The Network Program Manager (PM) is responsible for overseeing all aspects of the successful delivery of task order requirements throughout the period of performance, ensuring a high‑quality customer experience for U.S. Customs and Border Protection (CBP). The PM serves as the Contractor’s Point of Contact (POC) for the Contracting Officer’s Representative (COR), organizes, directs, and manages contract operation support functions involving multiple, complex and inter‑related project tasks. They manage teams of contract support personnel at multiple locations, maintain and manage the client interface at the senior levels, meet with customer and contractor personnel to formulate and review task plans and deliverables, ensure quality management, conformance with program task schedules and costs, and establish and maintain technical and financial reports to show progress of projects to management and customers.

Qualifications

• Relevant certifications such as Project Management Professional (PMP), ITIL v3, CCNA, CCNP
• Proficiency in project management and knowledge of security and compliance issues
• Bachelor’s degree in a related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking, or Telecommunications
• Minimum of ten (10) years of experience organizing, directing, and managing contract operation support functions and multiple complex inter‑related projects for a large, complex federal agency

General Information

MicroTech is an award‑winning Service‑Disabled Veteran‑Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting‑edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion; we provide effective, practical solutions that can increase productivity and decrease costs. MicroTech has a reputation for best‑in‑class services and solutions using a repeatedly proven ISO 9001 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL® management‑qualified business processes.

Benefits

• Insurance (medical, dental, vision)
• Paid leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
• 401k plan with employer matching contribution
• 11 company‑paid holidays
• Tuition assistance
• Voluntary benefit programs
• Corporate discounts

MicroTech is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.