Network Operations Lead

MicroTech; Orlando (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Insurance (medical, dental, vision)

Paid Leave

401k Plan with Employer Matching

11 Company-Paid Holidays

Tuition Assistance

Voluntary Benefit Programs

Corporate Discounts

Job summary

MicroTech is seeking a Network Operations Lead to support CBP in Orlando, FL. This role will direct the Network Operations Team and oversee the stable operation of the network infrastructure, including LANs, WANs, Internet, intranet, and wireless.

The ideal candidate has 10+ years in senior networking roles, plus ITIL v3 or CCNA/CCNP/CCIE certifications, and strong leadership with security/compliance knowledge.

Qualifications

• Minimum 10+ years of senior networking experience in large enterprise environments.
• Experience with enterprise monitoring systems for servers, devices, and applications.
• Strong leadership and project management with knowledge of security and compliance.

Responsibilities

• Direct and monitor information systems operations for CBP network.
• Lead Network Operations Team to maintain LANs, WANs, Internet, intranet, and wireless.
• Provide end-user support and coordinate problem resolution.
• Plan testing and analysis of network facilities; manage monitoring priorities.
• Schedule and direct activities to resolve hardware and software problems.

Skills

ITIL v3

CCNA

CCNP

CCIE

Education

Bachelor’s degree in MIS / CS / Engineering / IT / Networking

Job description

Overview

MicroTech is currently seeking a Network Operations Lead to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the opportunity to be part of a cohesive and dynamic team providing mission critical support.

Responsibilities

Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Network Operations Team to ensure the stable operation of CBP’s network infrastructure. Responsible for maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk. Responsible for managing and setting priorities for the monitoring and maintenance of network systems, including LANs, WANs, Internet, intranet, and wireless. Responsible for managing and setting priorities for the Network Management Operations team. Provides support to CBP end users, operations personnel, and strategic program management. Ensures effective monitoring and response to hardware, software, and network problems. Coordinates and manages the routine testing and analysis of all elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.

Qualifications

• Relevant certifications such as ITIL v3, CCNA, CCNP, CCIE
• Bachelor’s degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications.
• A minimum of ten (10) Plus years of senior level networking experience administering enterprise infrastructures in large complex enterprises.
• Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers).
• Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications.
• Showcase leadership abilities by managing projects and teams.
• Be proficient in project management and have knowledge of security and compliance issues.

General Information

MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion - we provide effective, practical solutions that can increase productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL management qualified business processes. We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone.

Our benefits include:

• Insurance (medical, dental vision)
• Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
• 401k Plan with Employer Matching Contribution
• 11 Company-Paid Holidays
• Tuition Assistance
• Voluntary Benefit Programs
• Corporate Discounts

MicroTech is an Equal Opportunity/ Affinection Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes.