Network Operations Specialist: WAN/LAN/WLAN & DR Readiness

PeakIT; Chandler (AZ); Presencial; USD 85.000 - 120.000; Jornada completa

Descripción de la vacante

PeakIT seeks a Network Technology Operations Specialist for a 12-month contract in Chandler, AZ. Shift: Mon-Fri, 8 AM–6 PM EST.

You will be the Level 3 escalation point for end-user access network operations, focusing on WAN/LAN/WLAN, SD-WAN and MPLS, with an emphasis on observability and disaster recovery testing. In this role you will mentor junior specialists, validate impacts with senior team members, document application flows and runbooks, and help ensure governance during triage and

Responsabilidades

• Level 3 escalation point for operational support of end-user access network.
• Proactive reviews including testing of disaster recovery scenarios and observability improvements across the network stack.
• Mentorship of Production Services Specialists and technical leadership within the team.
• Communicate technical status updates to stakeholders and validate impacts with senior members.
• Document application flows, outages impacts, and maintain runbooks and wikis for triage use.
• Adhere to design standards and governance during triage/testing and fixes.

Herramientas

End-user WAN

LAN

WLAN

SD-WAN

MPLS

Descripción del empleo

PeakIT seeks a Network Technology Operations Specialist for a 12-month contract in Chandler, AZ. Shift: Mon-Fri, 8 AM–6 PM EST.

You will be the Level 3 escalation point for end-user access network operations, focusing on WAN/LAN/WLAN, SD-WAN and MPLS, with an emphasis on observability and disaster recovery testing. In this role you will mentor junior specialists, validate impacts with senior team members, document application flows and runbooks, and help ensure governance during triage and