Network Operations Specialist (Network Engineer II) (Government)

att; Chantilly (VA); On-site; USD 89,000 - 194,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave

Job summary

AT&T Global Public Sector is seeking a Network Operations Specialist to support client LAN/WAN devices, incident management, and coordination with Tier III engineers on government projects. The role is full-time and on-site at a government site in Springfield, VA, requiring TS/SCI with polygraph clearance.

Responsibilities include troubleshooting, configuration management, and collaboration with vendors to resolve incidents, while ensuring compliance with software baselines and network

Qualifications

• 10 years of experience combining work history and education in network operations.
• DoD 8140 IAT Level 2 compliance.
• Cisco IOS, Juniper JUNOS, Brocade and Foundry OS knowledge.
• Layer 3 protocols: OSPF, BGP,EIGRP,VRRP,HSRP,MPLS,LSP,VRF,GRE.
• Visio and ServiceNow familiarity.
• HP/MicroFocus network tools (NNM/NA/OBM).
• Riverbed NetProfiler and AppResponse experience.

Responsibilities

• Support installation and maintenance of LAN/WAN devices and respond to escalated incidents.
• Assist Tier III engineers with incident management and projects.
• Troubleshoot incidents escalated from NOC.
• Coordinate operations, maintenance, repairs, or upgrades and update topology drawings.
• Configure and troubleshoot VLANs and layer 2 switching.
• Evaluate new network technologies and advise integration with existing networks.
• Analyze events with network tools to isolate customer-impacting issues.
• Ensure devices comply with software recommendations and baselines.
• Draft and review network operation process documentation.
• Communicate with vendors to resolve incidents.
• Diagnose hardware/software problems and coordinate replacements.
• Maintain networks including hardware, software, and configurations.

Skills

Layer 3 protocols

Network troubleshooting

NOC operations knowledge

Tools

Network tools (NNM, NA, OBM)

Riverbed NetProfiler & AppResponse

Visio

ServiceNow

Job description

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Network Operations Specialist to support the customer's computer data communications systems, providing event management and advanced incident troubleshooting. Additional support is provided for design specifications, testing and inspections for computer networks; plan and implementing upgrades; and analyzing and organizing corresponding hardware and software combined solutions through network modeling.

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered. Work to be performed at a government customer site in Springfield, VA.

The job duties of the Network Operations Specialist are as follows:

• Support the installation and maintenance of the client Local Area Network (LAN)/Wide Area Network (WAN) devices. Respond to and resolve escalated incident tickets.
• Provide support to Tier III network engineers for incident management and projects (site surveys and coordination and installation of new equipment).
• Troubleshoot incident tickets escalated from the Network Operations Center (NOC).
• Coordinate network operations, maintenance, repairs, or upgrades. Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and inventory.
• Layer 1, 2, and 3 network experience.
• Configure and troubleshoot layer 2 switching (Virtual Local Area Networks (VLANs)).
• Participate in evaluation of new network technologies and provide recommendations to the network architecture team regarding the integration of these technologies into the existing network. Ensures that plans for hardware and communications are adequate. Develops and implements methodologies for analysis, testing, and support of LAN and WAN networks.
• Leverage various network tools to analyze and isolate customer impacting events on the network.
• Ensure operational network equipment is compliant with current software recommendations and configuration baselines.
• Draft and review process documentation used by network operations personnel.
• Communicate and troubleshoot with vendors and other service providers to efficiently resolve incidents.
• Diagnose hardware and software problems and coordinate replacement of defective components.
• Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all network device configurations.

Required Clearance

TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications:

• Candidate must have 10 years of experience that can be a combination of work history and education . This equates to a doctorate and 3, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS and 10 years.
• Must comply with DoD 8140 Information Assurance Technical (IAT) Level 2.
• Knowledge of Cisco Internetwork Operating System (IOS), Juniper JUNOS, Brocade and Foundry Operating System (OS).
• Strong familiarity with Layer 3 protocols such as: Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Enhanced Interior Gateway Routing Protocol (EIGRP), Virtual Router Redundancy Protocol (VRRP), Hot Standby Router Protocol (HSRP), Multiprotocol Label Switching (MPLS), Label-switched Path (LSP), Virtual Route Forwarding (VRF), and Generic Routing Encapsulation (GRE).
• Familiarity with Microsoft Visio and ServiceNow.
• Familiarity with HP/MicroFocus network tools, such as Network Node Manager (NNM), Network Automation (NA), Operations Bridge Manager (OBM), etc.
• Previous experience with Riverbed network tools, including NetProfiler and AppResponse.

Our Network Operations Specialist (Network Engineer II) (Government) earns $89,200 - $194,000 yearly.

Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected - Ad