Network Operations & Incident Response Specialist (Hybrid)

CEI; Columbia (SC); Hybrid; USD 48,000 - 55,000; Full time

Job summary

CEI is seeking a Network Administrator in Columbia, SC. This hybrid 6-month contract role focuses on monitoring, incident response, and infrastructure maintenance to ensure availability and performance of critical network services.

Responsibilities include daily health checks, incident resolution, and collaborative work with engineering, security, and application teams to uphold security and reliability across the enterprise.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or 4 years of relevant work experience.
• 2 years of relevant experience plus an Associate's degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in network operations, network administration, infrastructure support, or related environments.
• Experience supporting enterprise network technologies in a 24x7 operational environment.
• Experience troubleshooting and resolving complex network issues.
• Experience performing network monitoring, operational maintenance, and infrastructure support activities.

Responsibilities

• Perform daily operational health checks and environment validation activities.
• Monitor network performance, availability, and capacity across enterprise infrastructure.
• Respond to and resolve network incidents, outages, and service disruptions.
• Conduct advanced troubleshooting and root cause analysis.
• Manage break-fix activities and service requests.
• Implement operational changes following established change management processes.
• Support compliance and remediation initiatives.
• Manage network backup and recovery procedures.
• Create and maintain operational documentation, processes, and knowledge articles.
• Collaborate with engineering, security, infrastructure, and application support teams to ensure operational excellence and service availability.

Education

Bachelor's degree in Computer Science, Information Technology, or a related field

4 years of relevant work experience

2 years of relevant experience plus an Associate's degree in Computer Science, Information Technology, or a related field

Tools

Palo Alto Firewalls

F5 Load Balancers

Cisco ACI

SolarWinds

Cisco Catalyst Center

Nexus Insights

Ansible

GitHub

ThousandEyes

Job description

CEI is seeking a Network Administrator in Columbia, SC. This hybrid 6-month contract role focuses on monitoring, incident response, and infrastructure maintenance to ensure availability and performance of critical network services.

Responsibilities include daily health checks, incident resolution, and collaborative work with engineering, security, and application teams to uphold security and reliability across the enterprise.