Network Operations Engineer - Juniper & WAN Specialist

Abercrombie & Fitch Co.; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Incentive bonus program

401(K) with company match

Medical/dental/vision insurance

Life and disability insurance

Paid parental leave

Work from anywhere (selected days)

Onsite fitness center

Job summary

Abercrombie & Fitch Co. is seeking a Network Operations professional to support global network reliability from its Columbus, OH home office. You will monitor Juniper-based platforms, assist with incident troubleshooting, update documentation, and validate changes in a local QA environment.

The role requires collaboration with Network Engineering and other tech teams. Responsibilities include triaging incidents, maintaining equipment, and supporting connectivity across stores, offices, DCs,

Qualifications

• 4-year degree in an IT-related field or equivalent work history.
• 2 years of experience in IT operations, network support, or related environment.
• Foundational understanding of networking concepts and protocols (TCP/IP, VLANs, routing, switching, wireless, DNS, DHCP, VPN, NAT, firewall).

Responsibilities

• Monitor enterprise network health across Juniper-based platforms, wireless services, firewalls, WAN circuits, and related infrastructure.
• Perform initial triage for network incidents by gathering logs and validating symptoms.
• Assist with troubleshooting connectivity, latency, routing, wireless, DNS, DHCP, VPN, and firewall issues.
• Document timelines, steps, findings, and actions in ticketing/knowledge systems.
• Assist with maintenance, updates, and change validation in accordance with procedures.
• Maintain local QA environment and validate configurations before production release.
• Track equipment health and support refresh activities.
• Keep network documentation current and up-to-date.
• Collaborate with multiple teams and vendors for incident resolution.
• Identify recurring issues and suggest improvements.
• Participate in on-call rotation for critical incidents.

Skills

Networking concepts

Troubleshooting

Juniper platforms

Network monitoring

Communication skills

Incident response

Documentation

Education

Bachelor's degree in IT or related field

Tools

Junos CLI

Ping/Traceroute

Packet capture tools

Job description

Abercrombie & Fitch Co. is seeking a Network Operations professional to support global network reliability from its Columbus, OH home office. You will monitor Juniper-based platforms, assist with incident troubleshooting, update documentation, and validate changes in a local QA environment.

The role requires collaboration with Network Engineering and other tech teams. Responsibilities include triaging incidents, maintaining equipment, and supporting connectivity across stores, offices, DCs,