Network Operations Engineer

Kforce Inc; Dallas (TX); On-site; USD 95,000 - 130,000; Full time

Job summary

Kforce is seeking a full-time Network Operations Engineer in Dallas, TX to serve as the primary technical resource supporting network operations for a large enterprise environment, coordinating with Company Networking teams.

The role emphasizes troubleshooting, infrastructure upgrades, performance analysis, and knowledge transfer to customer staff, with a focus on reliability, scalability, and operational efficiency.

Qualifications

• Minimum 5+ years supporting large-scale enterprise networks.
• Experience with campus switching, routing, and wireless infrastructure.
• Experience with OSPF and BGP routing protocols.
• Experience with Mist Wireless Assurance and Marvis AI.
• Experience with large-scale migrations and upgrades.
• Excellent customer-facing communication and documentation skills.
• Visa sponsorship is not available for this position.

Responsibilities

• Serve as the primary technical resource supporting network operations and infrastructure initiatives
• Act as the primary technical liaison between the customer and Company Networking teams
• Provide day-to-day support for a large enterprise network environment
• Develop trusted relationships with customer technical teams and stakeholders
• Troubleshoot and resolve complex network issues with engineering teams
• Support technology refreshes, upgrades, migrations, and expansion projects
• Analyze network performance and recommend improvements for reliability, scalability, and operational efficiency
• Develop implementation plans, validation procedures, rollback plans, and operational runbooks
• Perform software upgrade planning, testing, validation, and deployment support
• Coordinate hardware lifecycle activities, including replacement planning and RMA management
• Deliver operational reviews and status updates on health, risks, and ongoing initiatives
• Provide knowledge transfer and mentoring to customer personnel
• Identify opportunities for automation and operational improvement
• Define and promote best practices for deployment, operations, and lifecycle management

Skills

Enterprise networks

Routing protocols

Wireless networks

Network troubleshooting

Vendor liaison

Tools

EX Series switches

QFX Series switches

Mist Wireless/Mist AI

Job description

Responsibilities

Kforce is immediately adding a full-time Network Operations Engineer in support of our industry leading technology development client in Dallas, TX. Our client is seeking candidates who are driven to make positive changes to the way people live and work by creating breakthrough technology solutions. Overview:

• Serve as the primary technical resource supporting network operations and infrastructure initiatives
• Act as the primary technical liaison between the customer and Company Networking teams
• Provide day-to-day support for a large enterprise network environment consisting of campus switching, routing, and wireless infrastructure
• Develop trusted relationships with customer technical teams and key stakeholders
• Troubleshoot and resolve complex network issues while coordinating with Company Networking support and engineering teams
• Support technology refreshes, network upgrades, migration initiatives, and infrastructure expansion projects
• Analyze network performance and recommend improvements to increase reliability, scalability, and operational efficiency
• Develop implementation plans, validation procedures, rollback plans, and operational runbooks
• Perform software upgrade planning, testing, validation, and deployment support
• Coordinate hardware lifecycle activities, including replacement planning and RMA management
• Deliver operational reviews and status updates covering network health, project activities, risks, and ongoing initiatives
• Provide knowledge transfer and technical mentoring to customer personnel
• Identify opportunities for automation and operational improvement
• Define and promote best practices for deployment, operations, and lifecycle management of Company Networking solutions

Requirements

• Minimum of 5 years of experience supporting large-scale enterprise network environments
• Strong experience with enterprise switching and routing technologies
• Experience supporting large campus network deployments and operations
• Experience with routing protocols including OSPF and BGP
• Experience with Mist Wireless Assurance, Mist Wired Assurance, and Marvis AI
• Experience supporting large-scale wireless deployments and migration initiatives
• Experience supporting large-scale migration, upgrade, and modernization projects
• Experience working with Company Networking support and engineering teams
• Experience supporting production network environments in highly visible enterprise organizations
• Strong operational expertise with EX Series and QFX Series switching platforms
• Strong understanding of Layer 2 and Layer 3 networking concepts
• Strong troubleshooting, fault isolation, and root cause analysis skills
• Strong customer-facing communication and relationship management skills
• Excellent documentation, presentation, and knowledge transfer skills
• Ability to work independently and serve as a trusted technical advisor
• Visa sponsorship is not available for this position

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.