Network Operations Center Engineer

Intec Select; Saint Petersburg (FL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Annual performance bonus

401(k) with company contribution

Paid Cisco certifications and ongoing

Job summary

Intec Select is seeking a NOC Engineer to join a leading Cisco Partner in the Tampa Bay area. This on-site role focuses on monitoring, troubleshooting and supporting enterprise networks across LAN, WAN and wireless environments.

You will work with Cisco routing/switching, VPN and firewall technologies, providing high-quality technical support and documentation while collaborating with customers and on-call teams.

Qualifications

• Experience supporting enterprise network environments.
• Cisco Routing & Switching (Catalyst and ISR).
• TCP/IP, DNS, DHCP and VLANs.
• BGP, OSPF and STP.
• VPN technologies.
• Experience using network monitoring tools.
• Strong troubleshooting and fault-finding skills.
• Previous experience working within a NOC, MSP or IT Support environment.
• Excellent communication and customer service skills.
• CCNA or CCNP Enterprise.
• Fortinet or Palo Alto Firewalls.
• SolarWinds, PRTG or LogicMonitor.
• Basic scripting using PowerShell or Python.
• Competitive salary of $75,000-$95,000
• Annual performance bonus
• 401(k) with company contribution
• Paid Cisco certifications and ongoing training
• Clear progression into Senior Network Engineer or Network Architect positions

Responsibilities

• Monitor customer network infrastructure across LAN, WAN and Wireless environments.
• Respond to alerts, incidents and service requests in line with SLAs.
• Troubleshoot and resolve network connectivity issues.
• Escalate complex incidents to senior engineering teams where required.
• Configure and support Cisco routing and switching environments.
• Support firewall, VPN and wireless technologies.
• Perform routine maintenance, upgrades and patching.
• Produce accurate technical documentation and incident reports.
• Work closely with customers to provide exceptional technical support.
• Participate in an on-call rota where required.

Skills

TCP/IP

DNS

DHCP

VLANs

BGP

OSPF

STP

VPN technologies

Network troubleshooting

NOC/MSP experience

Customer service

Education

CCNA Enterprise

CCNP Enterprise

Tools

SolarWinds

PRTG

LogicMonitor

PowerShell

Python

Fortinet

Palo Alto

Job description

NOC Engineer - Cisco Partner - St. Petersburg (On-Site) - Up to $95,000

We're working with a leading Cisco Partner in the Tampa Bay Area who are looking to expand their Network Operations Centre (NOC) team. This is an excellent opportunity for a motivated NOC Engineer to support enterprise customers, monitor critical network infrastructure and resolve technical issues within a fast-paced, customer-focused environment.

Responsibilities

• Monitor customer network infrastructure across LAN, WAN and Wireless environments
• Respond to alerts, incidents and service requests in line with SLAs
• Troubleshoot and resolve network connectivity issues
• Escalate complex incidents to senior engineering teams where required
• Configure and support Cisco routing and switching environments
• Support firewall, VPN and wireless technologies
• Perform routine maintenance, upgrades and patching
• Produce accurate technical documentation and incident reports
• Work closely with customers to provide exceptional technical support
• Participate in an on-call rota where required

Required Experience

• Experience supporting enterprise network environments
• Cisco Routing & Switching (Catalyst and ISR)
• TCP/IP, DNS, DHCP and VLANs
• BGP, OSPF and STP
• VPN technologies
• Experience using network monitoring tools
• Strong troubleshooting and fault-finding skills
• Previous experience working within a NOC, MSP or IT Support environment
• Excellent communication and customer service skills
• CCNA or CCNP Enterprise
• Fortinet or Palo Alto Firewalls
• SolarWinds, PRTG or LogicMonitor
• Basic scripting using PowerShell or Python
• Competitive salary of $75,000-$95,000
• Annual performance bonus
• 401(k) with company contribution
• Paid Cisco certifications and ongoing training
• Clear progression into Senior Network Engineer or Network Architect positions