Network Operations Associate - IT Systems Support

State of Missouri; Jefferson City (MO); On-site; USD 42,000 - 52,000; Full time

Job summary

State of Missouri is seeking an entry-level Associate Network Operations Technician to join the OA-ITSD Network Operations Center in Jefferson City. You will monitor systems, assist with production scheduling, and respond to alerts to keep state IT services up and running.

The role emphasizes teamwork, reliable execution, and learning through on-the-job and online training. Applicants must have authorization to work in the United States and can be asked to participate in background checks.

Qualifications

• Basic typing skills and strong written and verbal communication.
• Interpersonal, planning and organizing abilities; critical thinking and problem solving.
• Ability to work in a team and follow procedures to support SDC operations.

Responsibilities

• Monitor systems and respond to alerts to ensure continuous operation.
• Assist in production job scheduling and review triggers and dependencies.
• Provide timely information to customers via phone and email; document actions taken.

Skills

Typing skills

Written communication

Interpersonal skills

Problem solving

Teamwork

Education

No degree required

Job description

State of Missouri is seeking an entry-level Associate Network Operations Technician to join the OA-ITSD Network Operations Center in Jefferson City. You will monitor systems, assist with production scheduling, and respond to alerts to keep state IT services up and running.

The role emphasizes teamwork, reliable execution, and learning through on-the-job and online training. Applicants must have authorization to work in the United States and can be asked to participate in background checks.