Cybersecurity Technician #5-7-275

State of Missouri; Jefferson City (MO); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Defined pension plan

Health insurance

Generous leave and holidays

Job summary

State of Missouri, OA-ITSD, is seeking a Security Operations Center Technician to monitor security events, analyze incidents, and support rapid response to cyber threats in Jefferson City. The role involves participating in on-call rotations to ensure 24/7 coverage and collaboration with a mission-driven cybersecurity team within a government environment.

You will work with SIEM, IDS/IPS, firewalls, and endpoint protection tools, document actions in tickets, and help maintain playbooks.

Qualifications

• Basic understanding of TCP/IP networks and protocols.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication.
• Ability to work independently and in a team.
• Willingness to participate in on-call rotations and flexible hours.
• Background check is required for employment.

Responsibilities

• Monitor security alerts from SIEM, firewalls, IDS/IPS, and endpoint tools.
• Analyze and triage security events by severity and impact.
• Escalate confirmed events and assist incident response.
• Document event details and resolutions in tickets.
• Support threat intelligence gathering and correlation with internal events.
• Participate in SOC shift rotations, including nights, weekends, and holidays.
• Maintain SOC playbooks and standard operating procedures.

Skills

Networking fundamentals

Analytical thinking

Written and verbal communication

Team collaboration

Willingness to on-call

Tools

SIEM platforms

IDS/IPS

Endpoint protection

Log analysis

Job description

Job Location

The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101.

Why You’ll Love This Position

Join a dynamic and mission-driven cybersecurity team as a Security Operations Center (SOC) Technician. This role is critical to safeguarding the state's digital infrastructure and responding to emerging cyber threats. You will work in a fast-paced environment with cutting-edge tools and a collaborative team of professionals. This position includes participation in an on-call rotation to ensure 24/7 coverage and rapid incident response.

• Authorization to work in the United States is a prerequisite of employment. The Office of Administration, Information Technology Services Division (ITSD) will not sponsor applicants for work visas.
• The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting the Office of Cybersecurity (OCS).

ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.

Responsibilities

• Monitor security alerts and events from various sources including SIEM, Firewalls, IDS/IPS, and endpoint protection tools.
• Analyze and triage security events to determine severity and impact.
• Escalate confirmed events to appropriate teams and assist in incident response efforts.
• Document event details, actions taken, and resolution steps in ticketing systems.
• Support threat intelligence gathering and correlation with internal events.
• Participate in regular SOC shift rotations, including nights, weekends, and holidays as needed.
• Assist in maintaining SOC documentation, playbooks, and standard operating procedures.

Must Have

• A basic understanding of networking (TCP/IP networks and protocols).
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a team setting.
• Be willing to participate in on-call rotations and work flexible hours.
• Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position.

Preferred

• Experience working in a Security Operations Center or similar cybersecurity environment.
• Familiarity with SIEM platforms, IDS/IPS, endpoint protection, and log analysis tools.
• Knowledge of MITRE ATT&CK framework and incident response methodologies

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

The classification for this position is Cybersecurity Technician;

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions please contact: [e-mail]