Network Administrator

Meriplex-Communication; Charlotte (NC); In loco; USD 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Meriplex-Communication seeks a Network Administrator in Charlotte, NC to manage day-to-day network operations and troubleshooting for our managed services clients. You’ll work directly with customers and internal teams on onboarding, configurations, and upgrades across customer contracts.

The role requires strong communication, attention to detail, and the ability to learn new technologies quickly while maintaining high availability networks and Windows/server environments.

Competenze

• 3+ years of hands-on operations experience in a high availability network and data center environment.
• SQL Server administration and/or management experience.
• Significant experience with IIS, Active Directory, Windows networking administration, and knowledge of web technologies.
• Comprehensive knowledge of Windows operating systems for servers and workstations, including Windows Server 2008.
• VB and batch scripting experience.
• Working knowledge and understanding of DNS.

Mansioni

• Serve as a direct point of contact for customer, service provider and internal staff interaction.
• Monitor and maintain operating systems, network configurations, software applications, and hardware.
• Administer and monitor system availability and performance tools.
• Troubleshoot and resolve complex problems.
• Update and create internal articles and/or documentation.
• Provide technical support to internal staff as well as external customers.

Conoscenze

Communication skills

Attention to detail

Multi-tasking

Independent work

Client interaction

Verbal communication

Strumenti

VB scripting

Batch scripting

Active Directory

IIS

Windows Server

VMware

DNS

SQL Server

Descrizione del lavoro

The Network Administrator reports to the Manager, Managed Services and works directly with customers to provide day-to-day network administration and troubleshooting support. This position also occasionally participates in other areas and projects, such as circuit activations, managed services on-boarding, and performing configurations, installations, and upgrades on customer contracts.

Key Responsibilities/ Duties:

• Serve as a direct point of contact for customer, service provider and internal staff interaction.
• Monitor and maintain operating systems, network configurations, software applications, and hardware.
• Administer and monitor system availability and performance tools.
• Add and enhance monitoring objects for SNMPC and various systems.
• Troubleshoot and resolve complex problems.
• Solve or document and further escalated issues as needed.
• Update and create internal articles and/or documentation.
• Work closely with internal and external customers.
• Trouble shoot equipment connectivity and perform layer 1-3 troubleshooting.
• Perform loop testing to determine and isolate problems on the path.
• Provide technical support to internal staff as well as external customers.

Knowledge, Skills, Abilities, and Behaviors:

• Excellent written and verbal communication skills.
• Able to work independently and within a customer oriented, positive team environment.
• Demonstrate excellent attention to detail.
• Ability to multi-task efficiently, work independently and/or as a part of a team.
• Able to learn and adapt to new technologies through self-directed training.
• Ability to interact with clients in a professional, articulate manner.
• Strong written and verbal communications skills.

Education/ Experience:

• 3+ years of progressively responsible, hands-on operations experience in a high availability network and data center environment.
• SQL Server administration and/or management experience.
• Significant experience with IIS, Active Directory, Windows networking administration, and knowledge of web technologies.
• Comprehensive knowledge of Windows operating systems for servers and workstations, including Windows Server 2008.
• VB and batch scripting experience.
• Working Knowledge and Understanding of DNS.

Certifications:

• Networking, Microsoft, and VMWare certification preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.