Network Observability Engineer

Synechron; New York (NY); Presencial; USD 110.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Opportunity to work abroad

Paid annual leave

Parental leave

Comprehensive insurance

Retirement plans

Education reimbursement

Training opportunities

Udemy for Business access

Mentoring

Projects with tier‑one banks

Diverse, global culture

Descripción de la vacante

Synechron in New York seeks an experienced Network Observability Engineer to design and maintain comprehensive monitoring across AWS and on‑prem environments. You will integrate data from network, system, and application layers into enterprise platforms and develop dashboards and alerts for proactive issue detection.

The ideal candidate has 5–7 years in AWS networking, strong observability tooling experience, and a solid grasp of enterprise network operations and performance management.

Formación

• 5–7 years of experience with AWS cloud environments and network infrastructure.
• Hands-on experience with network monitoring and observability tools.
• Strong knowledge of AWS networking services (VPC, Transit Gateway, Cloud WAN, Direct Connect, VPN, Route 53, Network Firewall).
• Experience monitoring hybrid cloud and on-premises networks.
• Familiarity with TCP/IP, DNS, HTTP/S, BGP, VPNs, routing and switching.
• Experience with metrics, logs, traces, events, and flow data.
• Proficient in creating dashboards, alerts, reports, and service health views.
• Scripting or automation with Python, Bash, Terraform.
• Excellent troubleshooting, analytical, communication, and documentation skills.

Responsabilidades

• Design and implement end-to-end network observability solutions across AWS and on-premises environments.
• Integrate logs and events into centralized monitoring platforms.
• Develop dashboards, service views, and alerting frameworks for health and performance.
• Establish baselines, SLIs/SLOs and thresholds.
• Monitor availability, latency, throughput, capacity, and performance.
• Create proactive detection mechanisms for anomalies and outages.
• Configure actionable alerts to support incident response.
• Correlate events across cloud, network, infrastructure, and apps for root-cause analysis.
• Maintain monitoring for AWS networking services (VPC, Transit Gateway, Cloud WAN, Direct Connect, VPN, Route 53, Network Firewall).
• Support observability for hybrid connectivity between AWS and on-premises infrastructure.
• Collaborate with cross-functional teams and automate configurations.
• Support investigations, capacity planning, and continuous improvement.

Conocimientos

AWS networking

Observability tools

Dashboards

SRE collaboration

Python scripting

Terraform

Telemetry

Networking protocols

Dashboards/alerts

Metrics/logs/traces

Herramientas

CloudWatch

Datadog

Splunk

Grafana

Prometheus

Elastic

SolarWinds

LogicMonitor

Descripción del empleo

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile‑first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

About the Role

We are seeking an experienced Network Observability Engineer to design, implement, and maintain comprehensive monitoring and observability capabilities across AWS cloud and connected on‑premises infrastructure.

The role will focus on integrating network, system, application, and event data into enterprise monitoring platforms; developing actionable dashboards and alerting frameworks; establishing performance baselines; and enabling proactive detection and resolution of network and service issues.

The ideal candidate will have strong AWS networking experience, expertise with observability and monitoring tools, and a solid understanding of enterprise network operations and performance management.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within New York, NY is $110k - $125k/year & benefits (see below).

Key Responsibilities

• Design and implement end-to-end network observability solutions across AWS and on‑premises environments.
• Integrate network, system, application, security, and event logs into centralized monitoring and observability platforms.
• Develop dashboards, service views, reports, and alerting frameworks for network health and performance.
• Establish performance baselines, service‑level indicators, and operational thresholds.
• Monitor network availability, latency, throughput, capacity, connectivity, and service performance.
• Create proactive detection mechanisms for anomalies, degradation, outages, and emerging risks.
• Configure actionable alerts that support effective incident response and reduce alert fatigue.
• Correlate events across cloud, network, infrastructure, and application layers to support root‑cause analysis.
• Build and maintain monitoring for AWS networking services, including VPCs, Transit Gateway, Cloud WAN, Direct Connect, VPNs, Route 53, and Network Firewall.
• Support observability for hybrid connectivity between AWS and on‑premises infrastructure.
• Collaborate with network engineering, cloud, infrastructure, SRE, security, and application teams.
• Automate monitoring configuration, data collection, reporting, and operational workflows.
• Support incident investigations, performance analysis, capacity planning, and continuous improvement initiatives.
• Maintain monitoring standards, technical documentation, operating procedures, and knowledge articles.

Required Qualifications

• 5–7 years of experience working with AWS cloud environments and network infrastructure.
• Hands‑on experience with network monitoring, observability, and performance‑management tools.
• Strong understanding of AWS networking services, including VPC, Transit Gateway, Cloud WAN, Direct Connect, VPN, Route 53, and Network Firewall.
• Experience monitoring hybrid cloud and on‑premises network environments.
• Knowledge of network protocols and technologies, including TCP/IP, DNS, HTTP/S, BGP, VPNs, routing, and switching.
• Experience working with metrics, logs, traces, events, and flow data.
• Hands‑on experience developing dashboards, alerts, reports, and service‑health views.
• Familiarity with tools such as CloudWatch, Datadog, Splunk, Grafana, Prometheus, Elastic, SolarWinds, LogicMonitor, or equivalent platforms.
• Experience with scripting or automation using Python, Bash, Terraform, or similar technologies.
• Strong troubleshooting, analytical, communication, and documentation skills.

Preferred Qualifications

• AWS Certified Solutions Architect, SysOps Administrator, or Advanced Networking certification.
• Experience with AWS VPC Flow Logs, CloudTrail, CloudWatch Logs, AWS Config, and traffic mirroring.
• Experience with OpenTelemetry, distributed tracing, AIOps, or event‑correlation technologies.
• Familiarity with Infrastructure as Code and CI/CD practices.
• Experience working in financial services or other highly regulated environments.
• Knowledge of ITIL, SRE, observability, and service‑management principles.
• Experience defining SLIs, SLOs, error budgets, and operational readiness standards.
• Experience with network performance testing, capacity planning, and availability reporting.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short‑term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier‑one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun‑loving, and global work culture.

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.