Network & IT Support Supervisor

Tarrant County; Fort Worth (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Tarrant County is seeking an IT professional to provide planning, installation and use of networked computers on LAN/WAN, and integrate automated systems with partner agencies. The role involves prioritizing resources, delivering expert technical support, and driving improvements aligned with the County Strategic IT Plan.

Responsibilities include managing IT projects, configuring security and policies, and coordinating with PMO guidelines.

Qualifications

• Bachelor's degree or equivalent experience.
• Three (3) years of computer troubleshooting experience.
• Two (2) years of supervisory experience preferred but not required and experience or training in systems analysis and design.
• Ability to work independently or as part of a team.
• Advanced oral/written communications skills as well as strong analytical and organizational skills.
• Ability to coordinate various activities simultaneously and manage multiple projects.

Responsibilities

• Manages scheduling, utilization and prioritization of IT resources to provide optimal hardware/software services to departments.
• Provides technical expertise and support of complex hardware/software, networks, and countywide applications.
• Conducts research and development of new products to improve the countywide technology environment.
• Assists in implementation, configuration, coordination, control, maintenance, troubleshooting, security, and patch management per IT Plan.
• Recommends technical solutions and documents policies and procedures.
• Works with project managers on IT and departmental projects per IT Plan and PMO guidelines.
• Performs modifications to user profiles, password changes and group policies.
• Evaluates performance of subordinates and provides development guidance.
• Performs other related duties in IT Department.

Skills

Networked IT systems

Analytical skills

Organizational skills

Problem solving

Independent / team work

Communication skills

Project coordination

Driving

Education

Bachelor's degree or equivalent experience

Job description

Tarrant County is seeking an IT professional to provide planning, installation and use of networked computers on LAN/WAN, and integrate automated systems with partner agencies. The role involves prioritizing resources, delivering expert technical support, and driving improvements aligned with the County Strategic IT Plan.

Responsibilities include managing IT projects, configuring security and policies, and coordinating with PMO guidelines.