Network Infrastructure Technician - Tier 1

General Dynamics Information Technology, Inc.; Tampa (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Internal mobility support

Paid education and certifications

Paid vacation and holidays

Job summary

General Dynamics Information Technology, Inc. in Tampa, FL is seeking an entry-level Network Infrastructure Technician - Tier 1 to support USCENTCOM IT services. The role focuses on maintaining and troubleshooting network systems, with growth opportunities in a collaborative team.

The position requires a high school diploma, 1–3+ years of related experience, and DoD 8140/8570 certification. A SECRET clearance is required for certain duties and participation in USCENTCOM programs.

Qualifications

• Entry-level network administration role with growth opportunities.
• Basic understanding of TCP/IP, LAN/WAN tech, and network hardware.
• DoD 8140 or DoD 8570 certification required if stated; SECRET clearance may be needed.

Responsibilities

• Assist in maintenance, support, and troubleshooting of network systems.
• Communicate technical info clearly to non-technical staff and across teams.
• Monitor, troubleshoot, and maintain switches, routers, and firewalls.
• Install, configure, and test network hardware and software for connectivity.
• Update network diagrams, inventories, and related documentation.

Skills

TCP/IP

LAN/WAN

Network protocols

Troubleshooting

Documentation

VPN technologies

Routing protocols

Communication

Education

High school diploma

Associate's degree

Cisco CCNA (preferred)

Job description

Transform technology into opportunity as a Network Infrastructure Technician - Tier 1 with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiators. As a Network Infrastructure Technician - Tier 1 you will help ensure today is safe and tomorrow is smarter. Our work depends on the Network Infrastructure Technician - Tier 1 joining our team to support all aspects of network operations activities and projects for the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.

HOW A NETWORK ADMINISTRATOR WILL MAKE AN IMPACT

• Assist in the maintenance, support, and troubleshooting of our network systems, ensuring efficient and secure operations.
• Strong interpersonal and communication skills to convey technical information to non-technical staff and coordinate effectively across teams.
• This is an entry-level in network administration, offering growth opportunities and hands‑on experience with network hardware, software, and various IT tools

WHAT YOU’LL NEED TO SUCCEED:

• Education: High school diploma
• Required Experience: 1 to 3+ years of related experience
• Required Technical Skills: Applicable DoD 8140 or DoD 8570 Certification
• Security Clearance Level: SECRET
• Required Skills and Abilities:
  • Eagerness to learn new technologies and take on additional responsibilities over time.
  • Basic knowledge of TCP/IP, LAN/WAN technologies, network protocols, and familiarity with network hardware.
  • Assist in monitoring, troubleshooting, and maintaining network infrastructure, including switches, routers, and firewalls.
  • Support the installation, configuration, and testing of network hardware and software, ensuring connectivity for all devices and end-users.
  • Strong analytical skills with a focus on troubleshooting and diagnosing network issues
  • Ability to communicate technical issues clearly and professionally with non-technical staff.
  • Respond to user inquiries and issues related to network connectivity, performing basic diagnostics, and escalating more complex issues as needed.
  • Maintain detailed records of network configurations, incidents, and changes in network topology.
  • Update network diagrams, inventories, and other related documentation.
  • Work closely with senior network technicians, IT support, and other departments to ensure seamless network operations and assist with ongoing projects.
  • Basic understanding of network security concepts.
  • Basic understanding of VPN Technologies (IPSEC, DMVPN, S2S, L3VPN, VPLS)
  • Basic understanding of the following routing protocols: EIGRP, OSPF, and BGP
  • Ability to work weekends and evening hours as needed
  • Ability to work independently with little direction and guidance
• Preferred Skills:
  • Associate's degree in Information Technology, Computer Science, or related field
  • Cisco Certified CCNA
  • Experience with USCENTCOM and familiarity with its mission
  • Knowledge and familiarity with USCENTCOM’s IT environment
• Location: Onsite-Tampa, FL
• US Citizenship Required

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays