Network Infrastructure Technician - Tier 1

General Dynamics Information Technology, Inc.; Florida; On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Internal mobility team

Professional growth opportunities

Cutting-edge technology

Paid vacation and holidays

Job summary

General Dynamics Information Technology, Inc. seeks a Network Infrastructure Technician – Tier 1 to support the USCENTCOM IT Services program in Tampa, FL. You will assist in maintaining and securing network operations, collaborating with senior staff to ensure reliable connectivity for end users.

The role emphasizes hands-on work with switches, routers, firewalls, VPNs, and monitoring tools, offering growth opportunities in a government IT setting.

Qualifications

• Education: High school diploma.
• Experience: 1 to 3+ years of related experience.
• Technical Skills: Applicable DoD 8140 or DoD 8570 Certification.
• Security Clearance Level: SECRET.
• Required Skills and Abilities: Eagerness to learn, ability to communicate technical info to non‑technical staff, and basic networking knowledge.

Responsibilities

• Assist in the maintenance, support, and troubleshooting of network systems.
• Communicate technical information clearly across teams and with non‑technical staff.
• Work with senior network technicians to ensure secure and reliable network operations.
• Assist with monitoring, troubleshooting, and maintaining network infrastructure including switches, routers, and firewalls.

Skills

Communication

IT Troubleshooting

Network Administration

Teamwork and Cooperation

Education

High school diploma

Job description

Requisition Details

Type of Requisition: Regular
Clearance Level Must Currently Possess: Secret
Clearance Level Must Be Able to Obtain: Secret
Public Trust/Other Required: None
Job Family: IT Infrastructure and Operations
Job Qualifications: Skills: Communication, IT Troubleshooting, Network Administration, Teamwork and Cooperation
Certifications: None
Experience: 3 + years of related experience
US Citizenship Required: Yes

Job Description

Transform technology into opportunity as a Network Infrastructure Technician - Tier 1 with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiators. As a Network Infrastructure Technician - Tier 1 you will help ensure today is safe and tomorrow is smarter. Our work depends on the Network Infrastructure Technician - Tier 1 joining our team to support all aspects of network operations activities and projects for the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.

How a Network Administrator Will Make an Impact

Assist in the maintenance, support, and troubleshooting of our network systems, ensuring efficient and secure operations. Strong interpersonal and communication skills to convey technical information to non-technical staff and coordinate effectively across teams. This is an entry‑level in network administration, offering growth opportunities and hands‑on experience with network hardware, software, and various IT tools.

What You’ll Need to Succeed

• Education: High school diploma
• Experience: 1 to 3+ years of related experience
• Technical Skills: Applicable DoD 8140 or DoD 8570 Certification
• Security Clearance Level: SECRET
• Required Skills and Abilities: Eagerness to learn new technologies and take on additional responsibilities over time. Basic knowledge of TCP/IP, LAN/WAN technologies, network protocols, and familiarity with network hardware. Assist in monitoring, troubleshooting, and maintaining network infrastructure, including switches, routers, and firewalls. Support the installation, configuration, and testing of network hardware and software, ensuring connectivity for all devices and end‑users. Strong analytical skills with a focus on troubleshooting and diagnosing network issues Ability to communicate technical issues clearly and professionally with non‑technical staff. Respond to user inquiries and issues related to network connectivity, performing basic diagnostics, and escalating more complex issues as needed. Maintain detailed records of network configurations, incidents, and changes in network topology. Update network diagrams, inventories, and other related documentation. Work closely with senior network technicians, IT support, and other departments to ensure seamless network operations and assist with ongoing projects. Basic understanding of network security concepts. Basic understanding of VPN Technologies (IPSEC, DMVPN, S2S, L3VPN, VPLS) Basic understanding of the following routing protocols: EIGRP, OSPF, and BGP Ability to work weekends and evening hours as needed Ability to work independently with little direction and guidance
• Preferred Skills: Associate's degree in Information Technology, Computer Science, or related field Cisco Certified CCNA Experience with USCENTCOM and familiarity with its mission Knowledge and familiarity with USCENTCOM’s IT environment
• Location: Onsite-Tampa, FL
• US Citizenship Required

GDIT IS YOUR PLACE

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

The likely salary range for this position is $85,093 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40
Travel Required: Less than 10%
Telecommuting Options: Onsite
Work Location: USA FL MacDill AFB
Additional Work Locations:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees are told they value most.

Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

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