Network Infrastructure Engineer (Remote)

Work180; Middletown Township (PA); Remote; USD 98,000 - 149,000; Full time

Job summary

A global technology leader is seeking a Networking Support Specialist responsible for supporting TE's Global Network. The role involves troubleshooting network technologies and managing related projects. A competitive salary and comprehensive benefits package are offered, along with opportunities to grow in a dynamic environment.

Benefits

Health insurance

401(k)

Disability insurance

Life insurance

Employee stock purchase plan

Paid time off

Qualifications

• Bachelor’s degree or a minimum of 2+ years of experience in IT.
• Strong troubleshooting skills and knowledge of network technologies.
• Experience in large global support organizations preferred.

Responsibilities

• Responsible for operational support of global network architectures.
• Manage, maintain, and execute projects related to the network.
• Resolve ServiceNow tickets and ensure compliance in upgrades and patches.

Skills

Cisco networking technology

Aruba/HP WIFI technology

Firewall architectures

Troubleshooting skills

IT infrastructure

Education

Bachelor’s degree

2+ years of experience

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Description:
TE Connectivity (NYSE: TEL) is a $13 billion global technology leader. Our commitment to innovation enables advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. TE's unmatched breadth of connectivity and sensor solutions, proven in the harshest of environments, helps build a safer, greener, smarter, and more connected world. With 75,000 people – including more than 7,000 engineers – working alongside customers in nearly 150 countries, we help ensure that EVERY CONNECTION COUNTS – www.TE.com

Dimensions:
Environment: TE's global network, network security, and voice team support 75,000+ TE users at over 400 locations in 50+ countries utilizing 1,000+ applications. Network, Net-Sec, and Voice devices are located in all TE sites, as well as primary data center hubs in the US, Germany, the Netherlands, Japan, China, and Hong Kong.

Business Unit Description: TEIS GISS
Position Overview: This position is responsible for the day-to-day operational support of TE's Global Network. The individual in this role will be responsible for setting up, managing, maintaining, and executing projects related to the global network architectures. Key objectives in this role include supporting, troubleshooting, and automating global network technologies.

Responsibilities:

• Experience with Cisco networking technology (LAN/WAN)
• Experience with Aruba/HP WIFI technology
• Basic understanding of Firewall architectures
• Understand WAN/LAN Connectivity through the use of Routers, Core Switches, Firewalls, and WIFI devices.
• Basic understanding of Routed/Routing Protocols and Networks: BGP, EIGRP, MPLS, VRFs, VPNs
• Basic understanding of IT infrastructure and associated technologies to troubleshoot PC, server, storage, and application issues.
• Strong troubleshooting skills.
• Actively participates in the resolution of ServiceNow tickets by taking ownership of tickets, resolving and closing with proper detail. Works with other engineers to support the closure of tickets where applicable.
• Participates or Leads in priority type incidents by actively sitting on MIM (Major Incident Management) bridges. Provides regular status updates to peers and management. Able to translate complex technical issues into layperson's terms to provide executive updates.
• Monitors and drives upgrades, patching, and lifecycle management to ensure audit compliance.
• Ability to work independently and lead projects based on IT initiatives. Ownership of key tasks/milestones to achieve a successful implementation/closure
• Experienced with working in a large, global, follow-the-sun support organization.
• Provide off-hours support through the use of a global follow-the-sun team and a rotating on-call procedure. May serve as an escalation for on-call issues.
• Special projects as assigned.

What your background should look like:

- Generally, requires a bachelor’s degree or a minimum of 2+ years of experience;

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

COMPENSATION

• Competitive base salary commensurate with experience: $98,800 - $148,200 (subject to change dependent on physical location)
  

• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
  

• Total Compensation = Base Salary + Incentive(s) + Benefits
  BENEFITS

• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off, and voluntary benefits.

EOE, Including Disability/Vets

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information and to report the incident to your local authorities.