Network Hands & Feet Support Technician (Dispatch /Part-Time) Tamaqua – Pennsylvania

Axiom Technologies; Tamaqua (Schuylkill County); On-site; USD 27,552,000 - 55,104,000; Part time

Job summary

Axiom Technologies in Tamaqua, PA is seeking a Network Hands & Feet Support Technician to provide on-site support for network and data center infrastructure. You will act as remote hands for network, server, and IT operations teams, performing installations, troubleshooting, maintenance, and basic diagnostics under remote guidance.

This role requires coordinating physical installation, relocation, and removal of equipment, rack and cable work, and after-hours or on-call support as needed.

Qualifications

• Experience providing on-site IT support in a corporate environment.
• Strong problem-solving and diagnostic skills.
• Ability to coordinate with remote engineering teams.

Responsibilities

• Perform physical installation, relocation, and removal of network and server equipment (routers, switches, firewalls, servers).
• Rack, stack, cable, and label network and server hardware.
• Connect and disconnect network, power, and fiber cables as instructed.
• Assist remote engineers with troubleshooting by checking link lights and reseating cables.
• Replace failed hardware components following standard procedures.
• Maintain accurate documentation of work performed, including photos when required.
• Escort vendors and ensure compliance with data center security policies.

Skills

On-site support

Network troubleshooting

Documentation

Job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Tamaqua,Pennsylvania, USA (On-site)
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: U.S. Citizens and Green Card Holders Preferred

Job Summary

This Network Hands & Feet Support Technician provides on-site, physical support for network and data center infrastructure. This role acts as “remote hands” for network, server, and IT operations teams by performing installations, troubleshooting, maintenance, and basic diagnostics under remote guidance.

Key Responsibilities

• Perform physical installation, relocation, and removal of network and server equipment (routers, switches, firewalls, servers).
• Rack, stack, cable, and label network and server hardware.
• Connect and disconnect network, power, and fiber cables as instructed.
• Assist remote engineers with troubleshooting by checking link lights, reseating cables, rebooting devices, and verifying connections.
• Replace failed hardware components (NICs, power supplies, cables, disks) following standard procedures.
• Conduct visual inspections and report hardware issues or alarms.
• Perform basic network testing (ping tests, cable continuity checks).
• Maintain accurate documentation of work performed, including photos when required.
• Escort vendors and ensure compliance with data center security policies.
• Follow change management, safety, and escalation procedures.
• Provide after-hours or on-call support as required.

Job Category

Technical