Network Hands & Feet Support Technician (Dispatch /Part-Time) Carlsbad – California

Axiom Technologies; Carlsbad (CA); On-site; USD 3,444,000 - 5,510,000; Part time

Job summary

Axiom Technologies in Carlsbad, CA is seeking a Network Hands & Feet Support Technician to provide on-site, physical support for network and data center infrastructure under remote guidance. The role covers installations, troubleshooting, maintenance, and basic diagnostics.

Responsibilities include rack and cable management, hardware replacement, security compliance, and documentation. Immediate start; on-site, part-time/dispatch engagement with potential after-hours support.

Responsibilities

• Perform physical installation, relocation, and removal of network and server equipment (routers, switches, firewalls, servers).
• Rack, stack, cable, and label network and server hardware.
• Connect and disconnect network, power, and fiber cables as instructed.
• Assist remote engineers with troubleshooting by checking link lights, reseating cables, rebooting devices, and verifying connections.
• Replace failed hardware components (NICs, power supplies, cables, disks) following standard procedures.
• Conduct visual inspections and report hardware issues or alarms.
• Perform basic network testing (ping tests, cable continuity checks).
• Maintain accurate documentation of work performed, including photos when required.
• Escort vendors and ensure compliance with data center security policies.
• Follow change management, safety, and escalation procedures.
• Provide after-hours or on-call support as required.

Job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Carlsbad, California USA (On-site)
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: U.S. Citizens and Green Card Holders Preferred

Job Summary

The Network Hands & Feet Support Technician provides on-site, physical support for network and data center infrastructure. This role acts as “remote hands” for network, server, and IT operations teams by performing installations, troubleshooting, maintenance, and basic diagnostics under remote guidance.

Key Responsibilities

• Perform physical installation, relocation, and removal of network and server equipment (routers, switches, firewalls, servers).
• Rack, stack, cable, and label network and server hardware.
• Connect and disconnect network, power, and fiber cables as instructed.
• Assist remote engineers with troubleshooting by checking link lights, reseating cables, rebooting devices, and verifying connections.
• Replace failed hardware components (NICs, power supplies, cables, disks) following standard procedures.
• Conduct visual inspections and report hardware issues or alarms.
• Perform basic network testing (ping tests, cable continuity checks).
• Maintain accurate documentation of work performed, including photos when required.
• Escort vendors and ensure compliance with data center security policies.
• Follow change management, safety, and escalation procedures.
• Provide after-hours or on-call support as required.

Job Features

Job Category

Technical