Network Engineer | Nokia Customer service

Inabia Software & Consulting Inc.; United States; Remote; USD 50.000 - 61.000; Vollzeit

Zusammenfassung

Inabia Software & Consulting Inc. seeks a Care Technical Manager to lead advanced telecom infrastructure initiatives remotely for Nokia.

The role focuses on core networks, cloud platforms (OpenStack/Kubernetes), and security, with strong client-facing duties and on-call support across global time zones. You will coordinate cross-functional teams, manage escalations, and ensure successful delivery of CNF/VNF solutions in a fast-paced telecom environment.

Qualifikationen

• Deep understanding of core network technologies for mobile telecom (LTE/VoLTE/VoWiFi/5G).
• Proficient with TCP/IP, Routing/Switching, Network Security, DNS, Radius, LDAP, MAP, Diameter.
• Experience with Telco/public cloud, CNF/VNF, IP Connectivity.
• OpenStack and Kubernetes-based platforms; working experience on NCS platform required.
• L2/L3 switching, routers, firewalls; servers/storage from major vendors.
• Monitoring with Prometheus, Grafana, Thanos; automation with Ansible/GitOps.

Kenntnisse

Core Network Expertise

Protocol Knowledge

Cloud Infrastructure

Cloud Configuration & Troubleshooting

Networking (L2/L3)

Servers & Storages

Monitoring Solutions

DevOps & Automation

Salesforce Ticketing

Tools

OpenStack

Kubernetes

CBIS

NCS Platform

Prometheus

Grafana

Thanos

Ansible

GitOps

Salesforce

Jobbeschreibung

Role: Care Technical Manager Location: Remote Customer : Nokia IP: LTTS Duration :12+ months Payrate: $40/hr Visa: No visa restrictions J ob Description: Mandatory skill: NCS - Nokia Container Services

Technical Skills:

• Core Network Expertise : Deep understanding of core network technologies for mobile telecommunications, including LTE/VoLTE/VoWiFi/5G, Telco/Public Cloud (CNF and VNF), and IP Connectivity.
• Protocol Knowledge: Proficiency in various protocols, including TCP/IP, Routing/Switching, Network Security, Network Management, DNS, Radius, LDAP, MAP , Diameter Policy Control and Charging, and Radius.
• Cloud Infrastructure ( Telco, Distributed, Edge Clouds)
• Cloud configuration and troubleshooting on OpenStack and Kubernetes-based platforms (CBIS, NCS, OCP, NRHO). Working experiencde in NCS platform is must.
• Networking: L2/L3 Switches, Routers, Firewalls
• Servers & Storages: Airframe, HPE, Dell, EMC
• Monitoring solutions (Prometheus, Grafana, Thanos)
• DevOps tools, Cyber Security, Automation ( Ansible, GitOps) for NCD
• Cloud MoO processes and ticketing system (Salesforce)

Additional Requirements:

• Proficient in English: Excellent written and spoken English communication skills are essential for effective interaction with Customer.
• Technical Communication: Ability to clearly communicate complex technical ideas in writing, presentations, and face-to-face meetings.
• Customer-Facing Experience: Experience in a customer-facing role, including 24/7 emergency on-call support.
• Escalation Management: Experience in managing escalations across cross-functional teams and coordinating resources to resolve issues.
• Project Management: Knowledge of project management principles and methodologies.
• Business Understanding: Understanding of business concepts and development processes.

Care Technical Manager (CaTM) Originally posted on Himalayas