Network Engineer III - (IP)

GCI (General Communication Inc.); United States; Remote; USD 90,000 - 120,000; Full time

Job summary

GCI is seeking a Network Engineer III to design and implement complex telecommunications networks. The role requires strong engineering principles, project management skills, and the ability to mentor junior staff. Candidates must have a Bachelor's degree and significant experience in the telecommunications field. This position offers opportunities for professional growth and collaboration across departments.

Qualifications

• At least six years of progressive engineering experience in IT.
• Experience in telecommunications industry preferred.

Responsibilities

• Designs and implements complex projects using telco engineering principles.
• Mentors junior engineers and manages escalations.
• Provides detailed reports on network status and project milestones.

Skills

Accountability

Communication

Collaboration

Reliability

Education

High School diploma or equivalent

Bachelor’s in Computer Technologies

Bachelor’s in Electrical Engineering

Tools

MS Office

Job description

GCI's Network Engineer III will apply engineering principles to multiple sub-groups within the Technology Solutions internal departments; responsible for architectural design, development, implementation, and support within the company and/or between business departments that follow telecommunication industry standards using engineering principles.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

1. Ensures the integrity of high availability network infrastructure to provide maximum performance in design, implementation, and support.
2. Understands GCI standard engineering concepts of availability, efficiency, redundancy, scalability, and security.
3. Identifies opportunities for continuous improvement of current network and/or systems facilities.
4. Maximizes performance using network monitoring tools, troubleshooting outages, scheduling updates, and collaborating on optimization.
5. Maintains professional skillset through education, technical organizations, publications, and personal technology use.
6. Provides detailed reports on network status and project milestones.
7. Supports remote sites for off-site personnel and customers.
8. Coordinates with project management and engineering teams; supports escalation events; updates documentation; mentors junior engineers and technicians.

COMPETENCIES:

• Accountability: Takes ownership, accepts feedback, manages priorities, and seeks opportunities for improvement.
• Basic Principles: Builds trust, adheres to the Code of Conduct, and leads by example.
• Communication: Clearly conveys ideas and technical concepts; maintains effective relationships.
• Compliance: Follows controls, protects confidential info, and abides by ethics policies.
• Customer Focus: Commits to service excellence and customer satisfaction.
• Reliability: Completes tasks timely and attends obligations.
• Safety & Security: Supports a safe work environment and complies with policies.
• Collaboration: Works effectively with others; maintains positive relationships; works independently and in teams.
• Results: Applies knowledge, decision-making, and problem-solving; trains team members.
• Proficient in MS Office, network engineering concepts, and creating/editing network diagrams.

Additional Job Requirements:

This senior-level role involves complex duties under deadlines, designing and implementing networks across departments, making independent decisions, reviewing engineering designs, and mentoring junior staff. Must understand high availability, redundancy, security, and standards. Strong time management is essential.

Essential Duties:

• Designs and implements complex projects using telco engineering principles.
• Defines KPIs, updates operational documentation, and trains staff.
• Collaborates on future architecture and planning; supports sales with technical expertise.
• Mentors junior engineers and manages escalations.

Minimum Qualifications:

Required: Relevant experience and/or education to perform duties; a combination may substitute for years of experience.

• High School diploma or equivalent.
• Bachelor’s in Computer Technologies, Electrical Engineering, or related field.
• At least six (6) years of progressive engineering experience in IT, design, and project management within telecommunications or related fields.

Preferred:

• Experience in telecommunications industry.
• Certifications related to telecom or engineering.

DRIVING REQUIREMENTS:

Occasional travel required for site visits and meetings.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

• Primarily sedentary; requires computer use.
• Ability to work shifts, in office/home environment, and operate office equipment.
• Effective communication skills.
• Physical agility for job duties.
• Judgment and decision-making ability.
• Availability for additional hours as needed.
• Teamwork and collaboration skills.
• Remote work compliance required.

The company operates 24/7, providing critical services, and employees may need to respond to emergencies outside normal hours. Emergency contact information will be requested.

We foster an environment celebrating diverse perspectives, adding value to our community, and ensuring equal opportunities for all employees.

GCI is an equal opportunity employer, considering all qualified applicants without discrimination.

Disclaimer: This description outlines general responsibilities and is not exhaustive of all duties and qualifications.

All employees support GCI's mission and principles, available on our career page and employee portal.