A technology solutions provider is seeking a Help Desk Lead in Boston. This role involves installing, supporting, and maintaining IT systems. Successful candidates must have significant experience in Information Technology, familiarity with VMWare vCloud, and specific technical skills. US Citizenship is required, and local candidates or those willing to relocate may apply. The position also offers relocation assistance.
Qualifications
6+ years of professional experience in Information Technology.
Willingness to relocate or local to Boston area (US Citizenship required).
Experience with VMWare vCloud infrastructure.
Responsibilities
Install, support, and maintain systems as per technical manuals.
Diagnose hardware and software failures.
Ensure security measures are operational.
Monitor and administer VMWare vCloud infrastructure.
Skills
Professional experience in Information Technology
Cisco Call management 8.0.2
KVM/MRV
RedCom VIOP PBX
X2 VCAP-DCA/VCPDVC
NIPR AD
DNS
IIS
PKI
CAC
CCNP
Education
Bachelor's Degree in computer science or related field
9 years experience without a degree
Job description
A technology solutions provider is seeking a Help Desk Lead in Boston. This role involves installing, supporting, and maintaining IT systems. Successful candidates must have significant experience in Information Technology, familiarity with VMWare vCloud, and specific technical skills. US Citizenship is required, and local candidates or those willing to relocate may apply. The position also offers relocation assistance.