Network Engineer II

USM; Boston (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

A technology solutions provider is seeking a Help Desk Lead in Boston. This role involves installing, supporting, and maintaining IT systems. Successful candidates must have significant experience in Information Technology, familiarity with VMWare vCloud, and specific technical skills. US Citizenship is required, and local candidates or those willing to relocate may apply. The position also offers relocation assistance.

Qualifications

• 6+ years of professional experience in Information Technology.
• Willingness to relocate or local to Boston area (US Citizenship required).
• Experience with VMWare vCloud infrastructure.

Responsibilities

• Install, support, and maintain systems as per technical manuals.
• Diagnose hardware and software failures.
• Ensure security measures are operational.
• Monitor and administer VMWare vCloud infrastructure.

Skills

Professional experience in Information Technology

Cisco Call management 8.0.2

KVM/MRV

RedCom VIOP PBX

X2 VCAP-DCA/VCPDVC

NIPR AD

DNS

IIS

PKI

CAC

CCNP

Education

Bachelor's Degree in computer science or related field

9 years experience without a degree

Job description

All candidates must be US Citizen and either local to the area or willing to relo. The client is will to offer relo assistance.

ITF Systems - Help Desk Lead - Efficiency/Optimization

Install, support and maintain systems IAW TOs, Technical Manuals (TMs), TCTOs and FCOs.

Diagnose software and hardware failures to resolution

Ensure security preventive measures are fully functional

Monitor and administer VMWare vCloud infrastructure and applications

Test, document, and implement software and configuration changes and problem fixes to these baselines as required for the ITFs.

Assist the Government in status accounting, inventory tracking, and auditing to maintain asset control and a record of the ITFs product baseline.

Ideal skills (not all are necessary):

• Six (6) years of professional experience in Information Technology; Bachelor's Degree in computer science, management information systems, or related field or 9 years experience without a degree
• Cisco Call mgmt 8.0.2, KVM/MRV, RedCom VIOP PBX
• X2 VCAP-DCA/VCPDVC, VCP Cloud
• NIPR AD, DNS, IIS, PKI, CAC
• CCNP

Additional Information

All your information will be kept confidential according to EEO guidelines.