Network Engineer II: On-Call & Client-Focused

Htspc; Crestwood (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Heritage Technology Solutions is seeking a Network Engineer Level II to support client networks, servers, and workstations. You will install, configure, troubleshoot, and document services while ensuring high client satisfaction and profitability.

Expect travel within the Chicago/Northwest Indiana area and after-hours on-call support. Applicants should have at least 4 years of Windows PC experience, 2 years of Windows server experience, and an MCSA certification.

Qualifications

• Minimum of 4 years full-time Windows PC support in a business network.
• Minimum of 2 years full-time Windows server support in a business network.
• Must hold MCSA (Microsoft Certified Solutions Associate).
• Knowledge of installing/configuring basic server software (Backup Exec, Symantec Endpoint, PowerChute).
• Knowledge of firewalls, NAT, DMZ, etc.

Responsibilities

• Provide hardware and software troubleshooting, administration and installs for PCs, servers, and networks.
• Offer technical consultation and recommendations for clients.
• Document services accurately for billing and continuity.
• Communicate with client personnel and internal staff at all levels.
• Travel between Chicago and Northwest Indiana to visit client locations.
• Support project implementations and act as project lead when required.
• Contribute to development of new service offerings and internal processes.

Skills

Windows PC support

Networking fundamentals

Firewall configuration

Router/switch management

GPO management

IP subnetting

Remote access

Education

MCSA certification

Tools

Backup Exec

Symantec Endpoint

PowerChute

Job description

Heritage Technology Solutions is seeking a Network Engineer Level II to support client networks, servers, and workstations. You will install, configure, troubleshoot, and document services while ensuring high client satisfaction and profitability.

Expect travel within the Chicago/Northwest Indiana area and after-hours on-call support. Applicants should have at least 4 years of Windows PC experience, 2 years of Windows server experience, and an MCSA certification.