Network Engineer Cloud

Astreya; Provo (UT); In loco; USD 73.000 - 115.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical coverage (UHC/Kaiser)

Dental coverage (UHC)

Vision coverage (UHF)

Flexible Spending Account (Health & Dc

Pre-Tax Commuter Benefit

Continuing Education & ProfessionalDev

Wellness Programs

401k Plan

Life Insurance

Disability Insurance

Tuition Reimbursement

Paid Time Off

Paid Holidays

Descrizione del lavoro

Astreya is seeking a Network Engineer II to provide 24x7 support for production and corporate networks. You will troubleshoot WAN/BGP/ISIS and LAN environments, monitor health, and coordinate with ISPs and vendors to ensure rapid service restoration.

The role requires a strong understanding of routing, switching, servers, DNS, and VPNs, with CCNA or equivalent certification. Occasional weekend work and shift flexibility are expected.

Competenze

• Bachelor’s degree and 2–5 years’ related experience or training, or equivalent
• Solid understanding of routing, switching, servers, DNS and VPNs
• Familiarity with CDNs, peering and network capacity planning
• CCNA or equivalent certification required

Mansioni

• Serve as first point of defense for network incidents with 24x7 production support.
• Troubleshoot layer 1–3 issues and maintain WAN, BGP, ISIS, LAN and VLANs.
• Monitor network health and mitigate risks for quick service restoration.
• Provide customer-centric support across multiple channels.
• Create and update SOPs for network changes and incident mitigation.
• Install, configure and maintain routers, switches, firewalls and VPN endpoints.
• Perform routine network maintenance and upgrades, including occasional weekend work.
• Troubleshoot outages and participate in global production and data center networks.
• Coordinate with ISPs and vendors on hardware/software issues.
• Handle traffic and queries from partners; assist with incident input and errors.

Conoscenze

Routing & Switching

WAN/BGP/ISIS

Network Troubleshooting

Customer Support

Network Security

Formazione

Bachelor’s degree (B.S./B.A.) from four-year college or university

CCNA or equivalent certification

Descrizione del lavoro

What this Job Entails

The Network Engineer II is a focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details.Scope:Applies company policies and procedures to resolve a variety of issuesWorks on problems of moderate scopeReceives general instructions on routine work and detailed instructions on new projectsThis position requires flexibility with shift schedules, including weekend coverage (Saturday or Sunday) and the ability to work either morning or swing shifts.

ie. Be based in the Eastern Time Zone and start work at 3:00 AM or 4:00 AM Pacific Time, or Be based in the Pacific or Mountain Time Zone and work until 8:00 PM or 9:00 PM Pacific Time.

Your Roles and Responsibilities

• Major duty: Serving as the first point of defense for all network-related incidents, providing 24x7network support for production and corporate network.
• Technical skills: Troubleshooting layer 1-3 issues and maintain WAN, BGP, ISIS, LAN, FHRP, VLAN, STP, etc. and related services.
• Daily jobs: Proactively monitor production network health, assess potential risks and take mitigation actions to ensure quick service restoration.
• Daily jobs: Deliver customer-centric support through multiple communication channels.
• Daily jobs: Create and update standard operating procedures (SOPs) for network changes management, issue analysis and mitigation strategies.
• Daily jobs: Install, configure and maintain various network hosts and services like routers, switches, firewalls, VPN endpoints.
• Perform network maintenances/upgrades (often during normal working hours, but sometimes during the evening or weekend).
• Troubleshooting network issues and outages.
• Participate in global production and corporate network including edge, backbone, datacenter, POP, and content delivery network (CDN) infrastructure.
• Handle multiple vendor switch on various servers in dealing with hardware/software issues.
• Handle traffic, and any queries raised by ISP/Partners.
• Provide support for any incidents such as input errors, CRC, RMA etc.
• Work directly with ISP/Vendors on fixing any issues related to network.
• Other duties as required.

This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

This is a shift-based position and may include weekend or swing shifts.

Required Qualifications/Skills

• Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
• Have a full understanding of routing, switching, server operating systems, active directory, firewalls, wireless controllers, DNS, email, virtual machines and software applications
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Familiarity with content delivery networks and internet peering strategies
• Understanding of server hardware technologies relative to content delivery performance and capacity
• CCNA or equivalent
• 5 - 8 years of experience

Physical Demand & Work Environment

Must have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectivelySome positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

Salary Range$72,960.00 - $115,200.00 USD (Salary)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.Astreya

Astreya offers comprehensive b

enefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC
• Nationwide Vision provided by UHF
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law