Network Engineer Cloud

Astreya; Austin (TX); On-site; USD 73,000 - 115,000; Full time

Benefits offered by this job

Medical provided through UHC/Kaiser (O

Dental provided through UHC

Vision provided by UHF

Flexible Spending Account

Pre-Tax Commuter Benefit

Continuing Education and Professional

Wellness Program

Employee Assistance Program

Paid Time Off

Paid Holidays

401k Plan

Short Term Disability

Long Term Disability

Tuition Reimbursement

Job summary

Astreya is seeking a Network Engineer II in Austin, TX to manage and support the company’s production and corporate networks. You will troubleshoot complex issues, implement changes, and work with ISPs and vendors to ensure high availability.

The role requires a BS degree with 2–5 years of experience, CCNA or equivalent, and willingness to cover shift-based hours including weekends. Competitive benefits are provided.

Qualifications

• Bachelor’s degree and 2–5 years’ related network experience.
• Understanding of routing, switching, servers, AD, firewalls, DNS, VPN, and virtualization.
• Strong internal/external relationship skills; good judgment within procedures.
• CCNA or equivalent certification.
• 5–8 years of experience in networking.

Responsibilities

• Serve as the first point of defense for all network incidents with 24x7 support.
• Troubleshoot L1–L3 issues; maintain WAN, BGP, ISIS, LAN, FHRP, VLAN, STP, and related services.
• Monitor production network health; assess risks and mitigate to ensure quick restoration.
• Provide customer-centric support via multiple channels.
• Create/update SOPs for network changes, analysis, and mitigation.
• Install, configure, and maintain routers, switches, firewalls, VPN endpoints.
• Perform network maintenance and upgrades; sometimes during evenings/weekends.
• Participate in global production and corporate networks (edge, backbone, datacenter, POP, CDN).
• Coordinate with ISPs/vendors on issues; handle traffic and queries.
• Other duties as required.

Skills

routing

switching

firewalls

VPN

DNS

BGP

VLAN

Active Directory

Education

Bachelor’s degree

Tools

CCNA

Job description

What this Job Entails

The Network Engineer II is a focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details.Scope:Applies company policies and procedures to resolve a variety of issuesWorks on problems of moderate scopeReceives general instructions on routine work and detailed instructions on new projectsThis position requires flexibility with shift schedules, including weekend coverage (Saturday or Sunday) and the ability to work either morning or swing shifts.

ie. Be based in the Eastern Time Zone and start work at 3:00 AM or 4:00 AM Pacific Time, or Be based in the Pacific or Mountain Time Zone and work until 8:00 PM or 9:00 PM Pacific Time.

Your Roles and Responsibilities

• Major duty: Serving as the first point of defense for all network-related incidents, providing 24x7network support for production and corporate network.
• Technical skills: Troubleshooting layer 1-3 issues and maintain WAN, BGP, ISIS, LAN, FHRP, VLAN, STP, etc. and related services.
• Daily jobs: Proactively monitor production network health, assess potential risks and take mitigation actions to ensure quick service restoration.
• Daily jobs: Deliver customer-centric support through multiple communication channels.
• Daily jobs: Create and update standard operating procedures (SOPs) for network changes management, issue analysis and mitigation strategies.
• Daily jobs: Install, configure and maintain various network hosts and services like routers, switches, firewalls, VPN endpoints.
• Perform network maintenances/upgrades (often during normal working hours, but sometimes during the evening or weekend).
• Troubleshooting network issues and outages.
• Participate in global production and corporate network including edge, backbone, datacenter, POP, and content delivery network (CDN) infrastructure.
• Handle multiple vendor switch on various servers in dealing with hardware/software issues.
• Handle traffic, and any queries raised by ISP/Partners.
• Provide support for any incidents such as input errors, CRC, RMA etc.
• Work directly with ISP/Vendors on fixing any issues related to network.
• Other duties as required.

This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

This is a shift-based position and may include weekend or swing shifts.

Required Qualifications/Skills

• Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
• Have a full understanding of routing, switching, server operating systems, active directory, firewalls, wireless controllers, DNS, email, virtual machines and software applications
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Familiarity with content delivery networks and internet peering strategies
• Understanding of server hardware technologies relative to content delivery performance and capacity
• CCNA or equivalent
• 5 - 8 years of experience

Physical Demand & Work Environment

Must have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectivelySome positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

Salary Range$72,960.00 - $115,200.00 USD (Salary)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.Astreya

Astreya offers comprehensive b

enefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC
• Nationwide Vision provided by UHF
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law