Network Consultant (Sr Network Certification & Implementation Engineer)

Gdh Consulting, Inc.; Colorado Springs (CO); On-site; USD 96,000 - 110,000; Full time

Benefits offered by this job

On-site role

Health benefits

401(k) plan

Employee referral program

Wellbeats membership

Discount gym membership

Job summary

GDH is seeking a highly technical Resident Consultant to provide post-sales, on-site support for Juniper Networks products in a federal customer environment. You will maintain expertise across SSR, MX, EX, and SRX platforms and serve as the SME for network operations and technical initiatives.

The role includes troubleshooting, design validation, customer training, system upgrades, and deployment of new features in production environments.

Qualifications

• Minimum five years of experience implementing and supporting networking products in service provider environments.

Responsibilities

• Configure, operate, troubleshoot, and support Juniper routers, switches, firewalls, and related network technologies.
• Develop secondary expertise in additional products deployed within the customer's network.
• Collaborate with resident engineers to share lessons learned and minimize risk during network upgrades and changes.
• Train customer design, implementation, and support personnel on configuring and operating Juniper products.
• Conduct information gathering workshops to understand network designs and technical requirements for new deployments.
• Prepare regular written reports covering design projects, equipment, and network issues.
• Troubleshoot network and equipment problems and initiate and track JTAC cases through resolution.
• Validate operating system patches and fixes across pre-production, test, and live network environments.
• Test new designs, features, and functionality in laboratory environments and help develop production implementation plans.
• Support network availability initiatives by understanding customer procedures, serving as a technical resource, and helping improve operational practices.

Skills

Strong communication

Self-directed

Customer focus

Education

Bachelor's degree in a technical field

Tools

Juniper SSR

Juniper MX

Juniper EX

Juniper SRX

Job description

Role Summary

This highly technical role provides post sales, on-site support for Juniper Networks products within a federal customer environment. The Resident Consultant maintains expertise across Session Smart Routing (SSR), MX, EX, and SRX platforms while serving as a subject matter expert for network operations and technical initiatives. The role supports network troubleshooting, design validation, customer training, system upgrades, and the deployment of new features in production environments. This is a 40 hour per week position that may require occasional travel, after hours work, and on-call support for critical issues, with eligible after hours support compensated through comp time.

Responsibilities

• Configure, operate, troubleshoot, and support Juniper routers, switches, firewalls, and related network technologies.
• Develop secondary expertise in additional products deployed within the customer's network.
• Collaborate with resident engineers to share lessons learned and minimize risk during network upgrades and changes.
• Train customer design, implementation, and support personnel on configuring and operating Juniper products.
• Conduct information gathering workshops to understand network designs and technical requirements for new deployments.
• Prepare regular written reports covering design projects, equipment, and network issues.
• Troubleshoot network and equipment problems and initiate and track JTAC cases through resolution.
• Validate operating system patches and fixes across pre-production, test, and live network environments.
• Test new designs, features, and functionality in laboratory environments and help develop production implementation plans.
• Support network availability initiatives by understanding customer procedures, serving as a technical resource, and helping improve operational practices.

Qualifications

• Minimum five years of experience implementing and providing technical support for networking products in Internet Service Provider environments.
• Hands-on configuration and operational knowledge of Juniper products, including SSR, MX, EX, and SRX.
• Experience with Software Defined Networking (SDN) and Session Smart Routing (SSR).
• Experience with service provider backbone VPN technologies, including L2VPN, L3VPN, EVPN, and pseudowire.
• Experience troubleshooting BGP, IS-IS, MPLS, TCP/IP, RSVP, Segment Routing, and other service provider protocols.
• Technical experience installing and operating routers, switches, and firewalls, including hands-on use of management tools and network analyzers.
• Ability to communicate effectively, articulate customer problems proactively, work collaboratively, and take on assignments with self-direction.
• This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required.
• Preferred certifications include JNCIP, JNCIE, CCNP, or CCIE.
• Automation and scripting experience, Unix/Linux experience, and experience working in a large service provider network are preferred.

Publishing Pay Range: $70.00 - $80.00 hourly

This position is based in office and requires employee to work on-site.

About GDH:

At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people,", isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:

GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department. Please visit our notice of collection for California applicants.