Network & Computer Systems Administrator – SME

Jobtailor; Jacksonville (FL); On-site; USD 120,000 - 150,000; Full time

Job summary

Jobtailor in Jacksonville, FL is seeking an experienced Patch Management Lead to oversee end-to-end patch deployment for desktops, laptops, and remote desktops. You will design schedules, coordinate with IT and security teams, and drive remediation efforts.

We value ten or more years in patch management, strong scripting and documentation skills, and a security clearance. This on-site role expects proactive, collaborative problem-solvers ready to protect enterprise systems.

Qualifications

• Bachelor's degree or equivalent IT work experience
• 10+ years hands-on patch management experience
• Experience with WSUS and SCCM and patch automation
• Ability to pass background checks and security clearance
• Strong documentation and compliance skills

Responsibilities

• Lead end-to-end patch management for desktops and laptops.
• Develop, implement, and maintain patch schedules.
• Communicate patch plans and reboots to end users.
• Collaborate with IT and security to test and deploy patches.
• Perform risk and impact assessments for patches.
• Document vulnerabilities and remediation plans.
• Provide advanced troubleshooting for patch issues.
• Use WSUS/SCCM to automate patch deployment.
• Maintain SOPs and system configuration docs.

Skills

Patch management

Communication skills

Analytical skills

Organizational skills

Multitasking

Problem-solving

Interpersonal communication

Independent work

Background check

Education

Bachelor’s degree in IT / Computer Science

Tools

Microsoft WSUS

SCCM

MS Office

Job description

• Lead the end-to-end patch management process for desktops, laptops, and remote desktops
• Develop, implement, and maintain patch management schedules
• Communicate patch schedules, reboots, and issue resolutions to end users
• Collaborate with IT and security teams to evaluate, test, and deploy patches, especially for critical vulnerabilities
• Perform risk and impact assessments for missing or applied patches
• Document vulnerabilities and implement remediation plans
• Provide advanced troubleshooting and resolution for patch-related user and system issues
• Escalate issues to other teams or vendors when necessary
• Use Microsoft WSUS, SCCM, and similar platforms to automate patch deployment
• Maintain standard operating procedures and system configuration documentation
• Conduct compliance audits and assessments
• Monitor cybersecurity trends, vulnerabilities, and patch technologies
• Perform other duties as assigned
• Report to the Program Manager

Requirements

• Bachelor’s degree in Information Technology (IT), Computer Science, or a related field; relevant and equivalent work experience (minimum 10 years) may be considered in lieu of a degree
• At least 10 years of hands‑on experience in patch management or a related IT role
• Strong understanding of patch management principles, processes, and tools such as Microsoft WSUS, SCCM, or equivalent solutions
• Proven experience implementing automated patch management solutions and ensuring deployment consistency across environments
• Expertise in developing and maintaining patch management documentation and ensuring compliance with security best practices
• Demonstrated experience in assessments, audits, and patch management compliance checks
• Secret Security Clearance required
• Must be able to pass a background check; additional checks may be required during employment
• Exceptional interpersonal, verbal, and written communication skills
• Excellent organizational, analytical, and problem‑solving skills
• Ability to multitask, prioritize, adapt to changing priorities, and learn quickly
• Ability to work independently and on a multifunctional team
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel
• Familiarity with the client’s IT environment highly preferred
• CISSP or CPMP certifications are a bonus
• Ability to perform duties for extended periods, use computers effectively, move within office or secure technical facilities, lift and carry IT equipment up to 25 pounds, sit for long periods, and work outside normal business hours when required

Core Competencies

Demonstrates expertise in patch management processes, including the development and implementation of patch schedules, compliance audits, and risk assessments. Proficient in using Microsoft WSUS and SCCM for automated patch deployment while ensuring adherence to security best practices.

Highest-signal resume keywords

• Patch Management
• Microsoft WSUS
• SCCM
• Risk Assessment
• Secret Security Clearance

Hard Skills

• Patch Management Principles
• Automated Patch Management Solutions
• Compliance Audits
• Documentation Development
• Troubleshooting
• Impact Assessments
• Cybersecurity Trends Monitoring

Soft Skills

• Interpersonal Communication
• Organizational Skills
• Analytical Skills
• Problem‑Solving Skills
• Multitasking

Certifications & Qualifications

• CISSP
• CPMP

Industry Keywords

• IT Security
• Vulnerability Management
• Compliance Checks
• End-User Communication
• Technical Documentation

Tools & Technologies

• MS Office
• Word
• Outlook
• PowerPoint
• Excel