Network Computer Support Technician

General Dynamics Information Technology, Inc.; Joint Base Lewis-McChord (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

GDIT in Tacoma, WA is seeking a Network Computer Support Technician at McChord AFB to maintain on-site ADCS systems, perform preventive and corrective maintenance, and monitor both local and remote locations.

Candidates must hold an active Secret clearance and IAT Level II certification; AA/AS and 1-3 years' experience or equivalent; onsite at McChord AFB. The role requires readiness for 24/7 operations and strong troubleshooting across Windows, Cisco, and security tools.

Qualifications

• Must have an active Secret Level security clearance.
• Must hold CompTIA IAT 8570 Level II (i.e.: Security+ CE) certification or higher OR 8140 equivalent.
• Must have AA/AS and 1-3 years’ experience; or equivalent years in lieu of degree.
• Must be onsite to McChord AFB in Tacoma, Washington.

Responsibilities

• The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations.
• Terminate ADCS circuits activated at the node point-of-presence (POP).
• Report failures to the on-site government contract representative no later than the start of the next duty day
• Coordinate system downtime requirements with CAOC/ADS "Comm Focal Point (CFP)"
• Monitoring the on-site and remote locations
• Perform additions, changes, and relocations of ADCS equipment
• Performs a range of technical tasks and provides site support.
• Modifies, moves, and installs a range of new equipment.
• Troubleshoots a range of hardware and software problems and interconnectivity issues.

Skills

Active Secret Clearance

CompTIA IAT 8570 Level II

Onsite Tacoma work

Cisco system experience

VMware ESXi

Active Directory

Windows Server 2019

HBSS

ACAS

SQL

SolarWinds

Splunk

Cisco system support

Education

AA/AS degree

Tools

Active Directory

Windows Server 2019

HBSS

ACAS

SQL

SolarWinds

Splunk

Cisco

VMware ESXi

Job description

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology.

GDIT is looking for Network Computer Support Technicianat McChord Air Force Base in Tacoma, Washington area, who holds an active Secret Clearance.

HOW A NETWORK COMPUTER SUPPORT TECHNICIAN WILL MAKE AN IMPACT:

Support Technician maintenanceincludes (but is not limited to):

• The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations.

• Terminate ADCS circuits activated at the node point-of-presence (POP).

• Report failures to the on-site government contract representative no later than the start of the next duty day

• Coordinate system downtime requirements with CAOC/ADS "Comm Focal Point (CFP)"

• Monitoring the on-site and remote locations

• Perform additions, changes, and relocations of ADCS equipment

• Performs a range of technical tasks and provides site support.

• Modifies, moves, and installs a range of new equipment.

• Troubleshoots a range of hardware and software problems and interconnectivity issues.

Principle Duties and Responsibilities:

• Operations and maintenance of communications/computer systems and networks.

• Installs communications/computer systems in accordance with the respective installation spec.

• Troubleshooting and support of communications systems/networks.

• Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred.

• End-user support and training on communications systems/networks.

• Administer network/cyber security policies and procedures.

• Maintains current knowledge of relevant technology as assigned.

• Participates in special projects as required.

• Focused on identifying customer needs and maintaining customer satisfaction.

• Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected.

WHAT YOU WILL NEED TO SUCCEED:

• Must have an active Secret Level security clearance

• Must hold CompTIA IAT 8570 Level II (i.e.: Security+ CE) certification or higher OR 8140 equivalent

• Must have AA/AS and 1-3 years’ experience; or equivalent years in lieu of degree

• Must be onsite to McChord AFB in Tacoma, Washington

Working Conditions:

• This mission supports 24/7 x 365, shift work and weekends may be required

• Work may require some physical effort in handling equipment, boxes etc.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities

• Support: An internal mobility team focused on helping you achieve your career goals

• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

#GDITpriority