Network Architect & CMDB Discovery Lead Remote

Tech Mirrors; Austin (TX); Remote; USD 130,000 - 170,000; Full time

Job summary

Tech Mirrors is seeking a Network Architect & CMDB Discovery Lead in Austin, TX with remote capabilities to drive enterprise integration architecture, automated discovery, CMDB population, and data migration across large-scale environments.

You will design secure integrations, lead BMC Discovery (ADDM) implementation, and manage data migration activities, including testing and cutover planning. Strong ITSM and API experience are essential.

Qualifications

• Requires Bachelor’s degree or equivalent experience in IT/CS/Engineering.
• 8+ years experience with BMC Remedy, BMC Helix CMDB, and Discovery solutions.
• Hands-on with BMC Discovery (ADDM) or similar enterprise discovery platforms.
• Proven experience migrating Remedy-to-Helix or similar ITSM platforms.
• Strong experience managing multiple enterprise system integrations.
• Expertise in REST APIs, Web Services, middleware, and data transformation.

Responsibilities

• Lead enterprise integrations between enterprise systems and data sources.
• Architect secure integration solutions using REST APIs, Web Services, middleware, and connectors.
• Develop integration diagrams, API specifications, and technical designs.
• Lead BMC Discovery (ADDM) implementation for automated asset discovery and CI population.
• Establish governance for discovery processes and CMDB data quality.
• Coordinate network connectivity, firewall rules, and security requirements with infrastructure teams.
• Create migration runbooks, validation reports, and production cutover plans.
• Provide knowledge transfer and documentation for admins and support personnel.

Skills

Enterprise integration

CMDB architecture

REST APIs

SaaS integrations

Data migration planning

Education

Bachelor's degree in IT/CS/Engineering

Tools

BMC Remedy

BMC Helix CMDB

BMC Discovery (ADDM)

Jira

Okta SSO

Microsoft Teams

SolarWinds

Dynatrace

SIEM Platforms

Ivanti

Genesys Telephony

Job description

Network Architect & CMDB Discovery Lead

Location:Austin, TX Remote

We are seeking an experienced Network Architect & CMDB Discovery Leadto lead enterprise integration architecture, automated discovery solutions, CMDB population, and legacy data migration for a large-scale

Key Responsibilities

Enterprise Integration Architecture

Lead the design, implementation, and support of enterprise integrations between

Architect secure integration solutions using REST APIs, Web Services, middleware platforms, and enterprise connectors.

Design and implement integrations with:

Microsoft Teams

Box

Okta Single Sign-On (SSO)

Jira

SolarWinds

Dynatrace

Asset Management Databases

Security Information and Event Management (SIEM) platforms

Ivanti (Phase II)

Genesys Telephony (Phase II)

Develop integration architecture diagrams, API specifications, technical designs, and supporting documentation.

CMDB Discovery & Configuration Management

Lead BMC Discovery (ADDM) implementation and configuration for automated asset discovery and CI population.

Establish discovery processes and governance to maintain accurate CMDB records..

Support service dependency mapping and relationship modeling for impact analysis and service visibility.

Ensure authoritative data sources are properly integrated into CMDB operations.

Data Migration Leadership

Lead extraction, transformation, validation, and loading of data into the target platform.

Manage migration activities including:

Test environment migrations

Data validation

Parallel testing

Production cutover planning

Migrate Change Request (CR) tickets and operational records with full data fidelity.

Archive and preserve historical records in accordance with agency retention requirements.

Produce migration validation reports verifying:

Record counts

Field mapping accuracy

Data integrity

Attachment migration completeness

Testing & Quality Assurance

Ensure all integrations successfully complete:

Functional Testing

Integration Testing

Performance Testing

User Acceptance Testing (UAT)

Security Testing

Disaster Recovery / Business Continuity Testing

Support issue resolution and remediation activities throughout testing cycles.

Validate integration and migration outcomes before production deployment.

Network & Security Architecture

Coordinate network connectivity, firewall rules, and security requirements with infrastructure teams.

Design secure API communication and data transfer mechanisms.

Configure log forwarding and security monitoring integrations with centralized SIEM platforms.

Support security reviews and compliance requirements throughout implementation.

Documentation & Knowledge Transfer

Create and maintain:

Integration architecture documentation

API specifications

Data mapping documents

Discovery configuration documentation

Migration runbooks and operational procedures

Support knowledge transfer activities for agency administrators and support personnel.

Required Qualifications

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).

Minimum 8 years of experiencewith BMC Remedy, BMC Helix CMDB, and Discovery solutions.

Hands-on experience with BMC Discovery (ADDM)or comparable enterprise discovery platforms.

Proven experience leading large-scale Remedy-to-Helix or similar ITSM platform migrations.

Strong experience implementing and managing multiple simultaneous enterprise system integrations.

Expertise in REST APIs, Web Services, middleware integration, and data transformation processes.

Strong knowledge of CMDB architecture, discovery, and configuration management practices.

Experience working within enterprise environments supporting 50,000+ managed assets.

Strong analytical, troubleshooting, and documentation skills.

Preferred Qualifications

ITIL v4 Foundation Certification or higher.

Experience supporting government, public sector, healthcare, or regulated environments.

Knowledge of service mapping and dependency relationship modeling.

Experience with cloud-based ITSM and SaaS platforms.

Familiarity with enterprise monitoring, observability, and security platforms.

Experience with automated discovery governance and CMDB data quality initiatives.

Technical Skills

BMC Helix ITSM

BMC Remedy

BMC Discovery (ADDM)

CMDB Administration & Governance

Service Dependency Mapping

REST APIs

Web Services

API Gateway Technologies

Microsoft Teams Integration

Okta SSO

Jira Integration

SolarWinds

Dynatrace

SIEM Platforms

Ivanti

Genesys Telephony

Data Migration & ETL Processes

Network Architecture

Firewall Configuration

Secure Data Transfer Protocols

ITIL v4 Framework