Network Administrator Level 1

Lynden Door Inc.; Lynden (WA); On-site; USD 80,231,000 - 94,558,000; Full time

Job summary

Lynden Door Family of Companies is seeking a Network Administrator, Level 1 to join our Lynden, WA team. This is a full-time, on-site role focused on day-to-day network support across LAN/WAN, IP telephony, and infrastructure tasks.

Responsibilities include troubleshooting, configuring network devices, and collaborating with IT to maintain reliability. Associate degree in IT or related field required.

Qualifications

• Associate's degree in IT or related field required.
• Foundational networking knowledge with LAN/WAN concepts.
• Experience or familiarity with IP telephony systems is a plus.

Responsibilities

• Provide Tier II network support and incident response.
• Assist with LAN/WAN connectivity, switches, routers, and wireless.
• Document changes and configurations per IT standards.

Skills

LAN/WAN concepts

Network troubleshooting

VoIP support

Documentation

IP networking

PowerShell

Active Directory

Education

Associate's Degree in IT or related field

Tools

Active Directory

PowerShell

Job description

Network Administrator, Level 1

Lynden Door Family of Companies

Location: Lynden, WA

This is an in person on site position at our offices located in Lynden, WA 98264

Wage: Hourly $28.00 - $33.00 per hour

ROLE

The Network Administrator, Level 1 supports the Lynden Door Family of Companies by installing, configuring, monitoring, and troubleshooting network systems that ensure reliable, secure, and high-performing IT operations.

This role focuses on day-to-day network support, assisting with LAN/WAN connectivity, network hardware, IP-based services, and occasional foundational system administration tasks. The administrator will collaborate with our IT group to maintain infrastructure standards, respond to service disruptions, and continuously improve network reliability.

The Network Administrator will reflect the goals and objectives stated in the Company Statement of Purpose by demonstrating excellence, professionalism, teamwork, and a desire to grow technical skills—particularly in enterprise networking.

HOURS

Monday-Friday, Day Hours (40 hours/week), additional off-hours as needed

Responsibilities

Network Operations & Support

• Provide Tier II Helpdesk support with an emphasis on network-related incidents, including connectivity issues, VoIP problems, and performance degradation.
• Assist in the configuration, deployment, and troubleshooting of network infrastructure, including:
• Switches
• Routers
• Wireless access points
• Network-connected peripherals
• Monitor network performance and availability using established monitoring tools and elevate issues as needed.
• Support LAN, WAN, VPN, and wireless networks across multiple locations.
• Assist with IP telephony systems (Mitel/ShoreTel), including user setup, handset configuration, and basic call routing troubleshooting.
• Document network changes, incidents, and configurations according to IT standards.

Infrastructure & Systems Support

• Assist with maintaining the operational integrity of production, test, and development environments.
• Support Active Directory user administration, ensuring proper access to network resources.
• Assist in applying network-adjacent patches, firmware updates, and configuration changes under change management processes.
• Collaborate with senior administrators to ensure backup systems and network services function as expected.
• Help keep shared IT spaces and service areas clean.

Proactive Maintenance & Improvement

• Help proactively identify potential network issues before they impact users.
• Participate in testing new network-related technologies, updates, and configurations.
• Assist with maintaining organization and cleanliness of network and server rooms, including cabling standards and labeling.

Collaboration & Growth

• Work closely with Systems Administrators and Network Engineers to support department goals.
• Assist other members of the Technology Group as needed.
• Perform duties outside normal business hours when required.
• Other duties as assigned.

Qualifications

Core Skills

• Strong troubleshooting and analytical skills, especially for network connectivity and infrastructure issues.
• Clear and professional communication skills for working with end users and IT peers.
• Strong understanding of core IT and networking concepts.

Technical Knowledge (Level 1 Expected)

• Foundational knowledge of:
• TCP/IP networking fundamentals
• DNS, DHCP, and basic routing concepts
• Ethernet standards and network cabling (Cat6+, fiber)
• Basic familiarity with:
• Managed switches and routers
• Wireless networking concepts
• Network monitoring tools
• Working knowledge of:
• Windows Active Directory and its interaction with network services
• IP telephony systems (Mitel/ShoreTel preferred)
• Basic knowledge of scripting and automation concepts (PowerShell preferred).

Professional Skills

• Strong organizational skills for managing tasks, incidents, and documentation.
• Understanding basic change management and IT service practices.
• Ability and willingness to learn enterprise networking technologies and standards.

REQUIRED EDUCATION OR EXPERIENCE

Associate's Degree in one of the following: Information Technology, Computer Science, Business Process, Business Administration, Project Management, or related fields

TRAVEL

Minimal local travel with occasional trips to branch office locations or conferences

REPORTING

IT Information & Services Manager, Lynden Door Family of Companies

OUR PURPOSE

Honor God in all we do, help people grow & develop, pursue excellence & grow profitably

OUR VISION

Connecting customers' needs to supplier solutions through a network of companies who are market leaders in door & millwork solutions.

#GrowWithUs

This job is Safety Sensitive and therefore is contingent upon a pre-employment drug test including marijuana. Must be 18 years of age to apply.