Network Administrator for Desktop - Server Network & Cloud Support

Computer Solutions Group Inc; Albuquerque (NM); On-site; USD 60,000 - 90,000; Full time

Job summary

Computer Solutions Group Inc seeks a seasoned Network Administrator to provide desktop, server, and network support across on-site and remote environments. The role involves troubleshooting, deployments, and customer-facing service for business and residential clients.

You will work with Windows/macOS desktops, Windows Server/AD, cloud services, and virtualization, traveling to client sites as needed. Strong communication and problem-solving are essential to delivering top‑tier support.

Qualifications

• 5+ years of professional IT support or network administration experience.
• Strong understanding of networking fundamentals (TCP/IP, VLANs, DNS, DHCP).
• Experience with virtualization platforms (Hyper-V, VMware).
• Familiarity with cloud identity/security concepts (MFA, conditional access, IAM).
• Strong organizational and project management skills.
• Excellent communication and customer-service skills.

Responsibilities

• Provide desktop and workstation support (Windows and macOS).
• Manage servers (Windows Server, Active Directory, group policy).
• Support network infrastructure (routers, switches, firewalls, VPNs, wireless).
• Assist with cloud services administration (Microsoft 365, Azure, Google Workspace).
• Travel to customer sites for onsite diagnosis, installation, and maintenance.
• Deliver professional customer service in offices and homes.
• Document work and follow internal processes.
• Collaborate with internal teams and escalate complex issues.

Skills

IT support

Network administration

Desktop support

Windows

macOS

Cloud concepts

Tools

Active Directory

DNS

DHCP

Hyper-V

VMware

Azure

Microsoft 365

Google Workspace

Job description

About Us

We are a long-standing B2B technology service provider supporting a wide range of business customers. We are not a managed service provider (MSP). Instead, we focus on personalized, high‑quality support delivered both remotely and onsite as needed. With a senior technician retiring after 26+ years, we are looking for an experienced professional to join our team and help carry forward our tradition of exceptional service.

Position Overview

We are seeking a skilled Network Administrator who can provide comprehensive technical support across desktops, servers, networks, and cloud environments. The ideal candidate is versatile, self‑motivated, and comfortable working directly with end users in both business and residential settings.

This role involves a combination of troubleshooting, new system deployment, network and server maintenance, and customer-facing interaction.

Key Responsibilities

• Provide desktop and workstation support (Windows and macOS preferred)
• Manage, maintain, and troubleshoot servers (Windows Server, Active Directory, group policy, basic virtualization)
• Support, configure, and maintain network infrastructure (routers, switches, firewalls, VPNs, wireless systems)
• Assist with cloud services administration (Microsoft 365, Azure, Google Workspace, etc.)
• Travel to customer sites as needed for onsite diagnosis, installation, and maintenance
• Deliver professional and courteous customer service in both business offices and customer homes
• Document work, maintain accurate records, and follow internal processes
• Collaborate with internal teams and elevate complex issues when appropriate

Preferred Skills & Experience

• 5+ years of professional IT support or network administration experience
• Strong understanding of networking fundamentals (TCP/IP, VLANs, DNS, DHCP)
• Experience with virtualization platforms (Hyper‑V, VMware)
• Familiarity with cloud identity/security concepts (MFA, conditional access, IAM)
• Ability to independently troubleshoot complex issues across multiple environments
• Strong organizational and project management skills are a significant plus
• Excellent communication and customer-service skills

What We’re Looking For

• Someone who enjoys problem-solving and working hands‑on
• A technician who is comfortable interacting with customers in a variety of settings
• A reliable professional who can manage time well and juggle multiple priorities
• A team player willing to grow with a stable, long-established company