Network Administrator

Mbi Llc; Virginia (MN); On-site; USD 60,000 - 85,000; Full time

Job summary

Mbi Llc based in Virginia, Minnesota is looking for IT Management personnel responsible for vendor management and project coordination. Candidates should have significant experience in managing IT vendors and handling ticket management processes.

In this role, you will also assist in bridging communication between technical contractors and non-technical staff in a dynamic work environment while adhering to IT standards. Familiarity with cybersecurity practices is highly preferred.

Qualifications

• 5 years of IT vendor and contractor management experience is required.
• 5 years of experience in IT asset and software license tracking is required.
• 3 years of general networking and systems knowledge awareness is needed.
• Cybersecurity awareness and VITA/COV compliance coordination is a plus.

Responsibilities

• Coordinate or manage IT vendors and contractors.
• Track open tickets and follow up on deliverables.
• Act as a bridge between non-technical staff and technical contractors.

Skills

IT vendor and contractor management

IT asset and software license tracking

Project coordination and ticket/task management

Help desk triage and escalation

General networking and systems knowledge

Microsoft Office / productivity tools

Cybersecurity awareness

Job description

Responsibilities

• General IT knowledge across networking, systems, web, and cybersecurity — enough to speak the language and triage issues
• Experience coordinating or managing IT vendors or contractors
• Comfortable serving as the bridge between non-technical agency staff and technical contractors
• Ability to track open tickets, follow up on deliverables, and escalate as needed
• Experience in a small office or government environment preferred
• Familiarity with Commonwealth of Virginia IT standards (VITA) a plus

Qualified Skill Requirements

• IT vendor and contractor management – 5 years (Required)
• IT asset and software license tracking – 5 years (Required)
• Project coordination and ticket/task management – 5 years (Required)
• Help desk triage and escalation – 5 years (Required)
• General networking and systems knowledge (awareness level) – 3 years (Required)
• Microsoft Office / productivity tools – 3 years (Required)
• Cybersecurity awareness and VITA/COV compliance coordination – 2 years (Highly desired)
• Hands-on network or systems administration – 3 years (Nice to have)
• Hands-on cybersecurity engineering – 3 years (Nice to have)