Network Administrator

Cognizant; New York (NY); Hybrid; USD 95,000 - 110,000; Full time

Job summary

Cognizant in New York is seeking a Network Administrator to join the hybrid team. You will monitor and troubleshoot enterprise network health, manage circuits, and coordinate with service providers to resolve issues quickly.

The role requires hands-on experience with SolarWinds, ServiceNow, and Cisco IOS upgrades, plus basic firewall and load balancer knowledge. This is a client-facing, on-site/hybrid position supporting critical infrastructure in a fast-paced NOC environment.

Qualifications

• 1–3 years of experience in a NOC or network support role (L1/L2).
• Hands-on experience with SolarWinds and ServiceNow.
• Cisco switches and routers; basic routing protocols, VLANs & SVIs; IOS/firmware upgrades on live equipment.

Responsibilities

• Troubleshoot and monitor network health and interface statuses.
• Monitor WAN circuits and coordinate ISP outages with providers.
• Generate daily operational health reports for the incoming team.
• Perform firmware/IOS upgrades during maintenance windows.
• Monitor Aruba wireless environment and troubleshoot wireless connectivity.
• Basic troubleshooting for wireless connectivity issues.

Skills

NOC operations

SolarWinds

ServiceNow

Cisco switches/routers

Networking protocols

VLANs/SVIs

IOS upgrades

Check Point firewall basics

F5 BIG-IP knowledge

Tools

SolarWinds

ServiceNow

Check Point

F5 BIG-IP

Job description

Role: Network Administrator

Location: New York, NY ( Hybrid)

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Job Role

• Troubleshooting & Health Checks: Conduct basic network troubleshooting, verify interface statuses, and continuously monitor device health (CPU, memory, temperature)
• Circuit & ISP Management: Monitor WAN circuits, track ISP outages, and coordinate with service providers for resolution.
• Operational Reporting: Complete daily operational health checks and generate status reports for the incoming team.
• Maintenance & Maintenance Upgrades: Demonstrating proficiency in executing network device firmware and Cisco IOS upgrades during scheduled maintenance windows.

Wireless Infrastructure Support

• Aruba Environment Monitoring: Monitor the health, connectivity, and performance of wireless access points within an Aruba environment.
• Wireless Troubleshooting: Perform basic troubleshooting for wireless connectivity issues and user access problems. Required Qualifications & Skills

Experience & Core Systems

• Experience: 1–3 years of experience in a Network Operations Center (NOC) or network support role (L1/L2).
• Monitoring & Ticketing: Hands‑on experience with SolarWinds and ServiceNow

Routing, Switching & Infrastructure

• Cisco Infrastructure: Solid understanding of Cisco switches and routers.
• Networking Protocols: Foundational knowledge of routing protocols, VLANs, and SVIs (Switch Virtual Interfaces).
• OS Management: Proficiency in performing IOS and firmware upgrades safely on live equipment.

Security & Application Delivery (Preferred / Basic Understanding)

• Firewalls: Basic understanding and operational awareness of Check Point firewall technology.
• Load Balancing & Delivery: Foundational knowledge of F5 Big-IP systems, with a strong preference for the F5 R-Series platform.

Salary and Other Compensation

The annual salary for this position is between $95,000 to $110,000 yearly depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.