Network Administrator

Superior Court of California County of Los Angeles; Los Angeles (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Superior Court of Los Angeles County is seeking a Network Administrator to deliver Tier 1–2 support, maintain network hardware, and collaborate with staff and vendors on infrastructure projects. You will troubleshoot wireless, VPN, and connectivity issues, and administer platforms like SolarWinds and ThousandEyes to ensure operational visibility.

The role involves after-hours maintenance and occasional on-site project work in a fast-moving government environment, with telework eligibility after

Qualifications

• Three years of network operations experience, including LAN/WAN support and troubleshooting.
• Associate’s degree or higher in CS/IT/telecom and one year of network operations experience.
• Credit for experience is based on a 40-hour workweek; overtime does not count toward additional credit.

Responsibilities

• Deliver Tier 1 and Tier 2 network support by managing and resolving service tickets.
• Install, maintain, and replace switches, routers, servers, UPS systems, and access points.
• Partner with staff and vendors on site walks to scope and plan networking projects.
• Administer platforms including digital signage, SolarWinds, and ThousandEyes.
• Diagnose wireless, VPN connectivity, and other network issues for end users.
• Support infrastructure upgrades, deployments, and technology initiatives.
• Maintain accurate hardware inventory records and lifecycle activities.
• Perform scheduled after-hours maintenance to minimize disruptions.

Skills

LAN/WAN operations

Network troubleshooting

Hardware installation/replacement

Monitoring tools experience

Education

Associate’s degree or higher in CS/IT/telecom

Tools

SolarWinds

ThousandEyes

Digital signage systems

Job description

The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court’s 582 judicial officers and its dedicated workforce of over 4,600 full‑time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. At the heart of the Los Angeles Superior Court is commitment and collaboration between team members who contribute professional skill sets and meaningful work experiences toward the goal of serving the community at large.

Accessible career paths, a healthy work‑life balance, job stability, and comprehensive total rewards including generous pay and benefits, a robust public sector pension, and Court matched 401k/457 individualsavings plans, are just some of the values that the Court offers to every member of its thriving workforce. Plan your future with the Los Angeles Superior Court – connect with us today.

ABOUT THE POSITION

Join our team as a Network Administrator and help keep the Court connected and running smoothly. In this hands‑on role, you’ll deliver Tier 1–2 support, maintain and upgrade critical network hardware, and partner with staff and vendors to plan and execute infrastructure projects. You’ll troubleshoot wireless, VPN, and connectivity issues, administer key platforms like SolarWinds and ThousandEyes, and keep our hardware inventory organized and up to date. If you enjoy solving problems, supporting cross‑functional teams, and taking on meaningful technical work — including occasional after‑hours maintenance — this role offers a chance to make a real impact on a dynamic, fast‑moving environment. For a detailed job description, click here. Please note the requirements in the job description may vary from the requirements in this bulletin.

Key responsibilities:

• Network Support & Maintenance — Deliver Tier 1 and Tier 2 support by managing, troubleshooting, and resolving network service tickets to maintain reliable operations.
• Hardware Installation & Lifecycle — Install, maintain, and replace switches, routers, servers, UPS systems, and access points while coordinating salvage and disposal of decommissioned equipment.
• Project Scoping & Site Walks — Partner with court staff and vendors on site walks to assess needs, define requirements, and plan upcoming networking projects.
• Platform Administration — Administer internal platforms including digital signage systems, SolarWinds, and ThousandEyes to support monitoring and operational visibility.
• Connectivity & End-User Troubleshooting — Diagnose and resolve issues related to wireless connectivity, VPN access, and other network services for end users.
• Infrastructure Project Support — Collaborate with cross‑functional teams to support infrastructure upgrades, deployments, and technology initiatives.
• Inventory Management — Maintain accurate hardware inventory records and coordinate equipment lifecycle activities.
• After‑Hours Maintenance — Perform scheduled after‑hours work to minimize operational disruptions and ensure business continuity.

The responsibilities above illustrate the general scope of work for this classification. Individual positions may not perform all listed duties, and the responsibilities described are not intended to be exhaustive. For a detailed job description, click here. Please note the requirements in the job description may vary from the requirements in this bulletin.

TELEWORK OPPORTUNITIES

This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court.

SELECTION REQUIREMENTS

To qualify, you must meet one of the following options at the final filing date of this bulletin:

OPTION I: Three (3) years of network operations experience, including supporting LAN/WAN environments, resolving network connectivity issues, assisting with hardware installation or replacement, and working with network monitoring or diagnostic tools.

OPTION II: Associate’s degree or higher* in computer science, information technology, telecommunications, network engineering, or closely related coursework -AND- one (1) year of network operations experience, including supporting LAN/WAN environments, resolving network connectivity issues, assisting with hardware installation or replacement, and working with network monitoring or diagnostic tools.

*To qualify for Options that require educational credentials, you must attach the required documentation to your application.

Note: Credit for experience is based on a 40‑hour workweek. Part‑time experience is credited on a pro rate basis (e.g. working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit.

DESIRABLE QUALIFICATIONS

• Industry certifications such as CompTIA Network+, CCNA, CCNP, or CCIE.
• Hands‑on experience installing, configuring, and maintaining switches, routers, servers, UPS systems, and access points, ensuring optimal network performance.
• Familiarity with SolarWinds, ThousandEyes, digital signage systems, and other monitoring tools to ensure network stability and optimize performance.
• Adaptability to a variety of court‑related projects and operational needs.
• Proactivity in researching and adopting new technologies to improve support and operations.
• Commitment to continuous learning and professional development in emerging technologies.
• Strong interpersonal skills.

APPLICANT SUPPORT & INFORMATION

Applications must be submitted online. Before submitting your application, carefully review ALL the information detailed on our APPLICANT SUPPORT page linked HERE.

Applicants with disabilities who require reasonable accommodation to participate in the recruitment process may submit a request for accommodation to the email provided below. For additional employment information, please click HERE.

WHAT TO EXPECT AFTER APPLYING

This recruitment process may take up to 4‑6 weeks to complete. We will notify you of the outcome after each step of the recruitment process, detailed below.

EVALUATION: Qualifying evaluation of education, training and experience based upon submitted application and supplemental questionnaire.

ASSESSMENT: Applicants who best meet job‑related qualifications will be invited to participate in an online assessment measuringknowledge of the setup, configuration, and maintenance of a local area network.

ELIGIBILITY: Applicants who best meet job‑related qualifications will be placed on an eligible list which will remain active for approximately six (6) months and may be invited to participate in a selection interview. Placement on an eligible list may not result in further consideration, only the most qualified candidates will be contacted for interviews. Other vacancies may be filled using this list.

Superior Court Los Angeles County is an equal opportunity employer.