Network Administrator

aoins; Lansing (MI); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary

Matched 401(k)

Fully-funded pension plan (vested)

Bonus programs

Generous paid time off

Job summary

Auto-Owners Insurance is seeking a Network Administrator (Telecommunications Specialist) to manage network operations across two data centers, the Home Office campus, and branch offices. After initial in-person training, the role offers flexibility to work from home up to 3 days per week.

The candidate will troubleshoot network issues, plan upgrades, and coordinate with contracted providers while ensuring effective communication to multiple audiences.

Qualifications

• Bachelor’s degree in a computer-related field with a focus in Networking Systems or equivalent experience.
• Experience with network equipment troubleshooting and upgrades.
• Strong communication and coordination skills.
• Customer service oriented with ability to convey ideas to diverse audiences.

Responsibilities

• Troubleshooting network equipment and connections (Routers, switches, WAN devices, firewalls).
• Plan, coordinate, and implement network upgrades.
• Act as point of contact for contracted companies servicing remote branches.
• Provide proposals for network enhancements.
• Occasional maintenance outside normal business hours.
• administer voice systems.

Skills

Cisco IOS

Cisco NX-OS

Routing protocols

Data Center

VoIP

Firewalls

WAN acceleration

TACACS

NAC

Cisco ACI

ISE

Customer service

Communication

Education

Bachelor’s degree in Networking or related field

Tools

Cisco IOS

Cisco NX-OS

VoIP systems

Firewall tools

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to workfromhome up to 3 days per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our IT Division as a Network Administrator (Telecommunications Specialist). This role handles the administration of the networks for two data centers, our Home Office campus, and branch offices. A bachelor’s degree in a computer-related field with a focus in Networking Systems or equivalent experience is required.

Responsibilities include:

• Troubleshooting any network equipment or connection issues (Routers, Layer 2 and 3 switches, WAN acceleration devices, firewalls, etc)
• Planning, coordinating, and implementing network equipment upgrades
• Being the point of contact for contracted companies that are servicing our remote branches
• Ability to convey ideas to multiple audiences
• Provide proposals and recommendations for network enhancements
• Occasional maintenance or upgrades that fall outside of normal business hours are required
• Administration of voice systems

Desired Skills and Experience

• Experience with any of the following:
  • IOS
  • NX-OS
  • Dynamic Routing Protocols (including OSPF, EIGRP, and BGP)
  • Data Center knowledge (including VDC, VPC, Port-Channeling, HSRP, Spanning Tree, etc.)
  • VoIP Phone System (PRI, SIP, CUBE)
  • Communications Collaboration Product Suites (Voicemail, Instant Messaging)
  • Firewalls, including IPS (Intrusion Prevention System) and IDS (Intrusion Detection System)
  • WAN (Wide Area Network) acceleration devices
  • TACACS (Terminal Access Controller Access Control System)
  • NAC (Network Access Control)
  • Cisco ACI (Application Centric Infrastructure)
  • Cisco ISE (Identity Services Engine)
• Network administration certifications or equivalent work experience is strongly preferred
• Great customer service skills
• Effective communication and coordination skills
• Self-motivating individual with a proven history of growing technical skills

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package.

• competitive base salary
• matched 401(k)
• fully-funded pension plan (once vested)
• bonus programs
• generous paid time off including holidays, vacation days, personal time, and sick leave

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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