Network Administrator

Vermont League of Cities and Towns; Essex (VT); Hybrid; USD 62,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision insurance

Vacation and sick leave

MVP Health Insurance

Short Term Disability

Life and AD&D Insurance

457 and Roth IRA Retirement plans

Job summary

The Town of Essex is seeking a Network Administrator to support and maintain computer systems, servers, network equipment, phones, desktops and peripherals across six sites. You will troubleshoot issues, provide end-user training, and report to the IT Director.

Ideal candidates have a bachelor’s degree or 3 years of equivalent experience, a valid driver’s license, and must pass a full background check due to access to confidential information.

Qualifications

• Bachelor's degree in Computer Science or equivalent or 3 years of equivalent work experience.
• Must possess and maintain a valid driver's license.
• Must pass a full background investigation due to access to confidential information.
• Hands-on hardware troubleshooting experience required.

Responsibilities

• Assist in developing, testing, and maintaining business continuity and disaster recovery plans.
• Collaborate with IT colleagues to deliver technology services and end-user training.
• Access drivers, knowledge bases, and FAQs to aid problem resolution.
• Install, configure, test, maintain, monitor, and troubleshoot all Town hardware/software and peripherals.
• Create and test customized configurations for various platforms and OS.
• Maintain knowledge of Windows operating systems and server platforms.

Skills

Troubleshooting

End user training

Customer service

Communication

Team collaboration

Problem solving

Education

Bachelor's degree in Computer Science or equivalent

Tools

Windows OS

Windows Server

Office 365 / Exchange / Teams / SharePoint / SQL

Azure & Active Directory

Networking fundamentals (switches/routers/firewalls)

Virtualization & Backup technologies

Website design/administration

Antivirus software

Job description

The Town of Essex is excited to share we have an opening to join our Information Technology (IT) team due to a promotion within the team. This Network Administrator role supports and maintains computer systems, servers, network equipment, phones, desktops and peripherals to six sites within the Town. The work includes, but is not limited to, installation, diagnostics, repairs, maintenance and upgrades of all hardware and software. The Network Administrator will provide customer service support to our internal employees supporting important work within the Town and report directly to the IT Director. The role will require the ability to effectively troubleshoot problem areas in a timely and accurate manner and provide end user training and assistance where required.

The ideal candidate would hold a bachelor’s degree in computer science or equivalent discipline and/or three (3) years of equivalent work experience. Candidates must possess and maintain a valid driver's license and have prior "hands-on" hardware troubleshooting experience. In addition, candidates must pass a full background investigation due to working with highly confidential information within the Essex Police Department IT network.

The salary range for this position is $62,000 to $72,000 per year depending on experience. Regular work hours are 8:00 a.m. to 4:30 p.m. Monday through Friday. However, hours may vary depending upon needs of the municipality. Remote work is possible on some days, in accordance with our remote work policy.

The following is a list of the most common responsibilities attributable to this position. This list is not all-inclusive.

• Assist in development, testing and maintenance of business continuity plans and disaster recovery plans, while maintaining current knowledge of plan executables, and responding to crises in accordance with business continuity and disaster recovery plans.
• Collaborate with IT department colleagues to identify and deliver required technology service, including
  training and support to end users on computer operation and other related issues;
• Access hardware updates, drivers, knowledge bases, and frequently asked questions
  resources to aid in the problem resolution process
• Install, configure, test, maintain, monitor, and troubleshoot all Town computer hardware/software and peripheral devices.
• Construct, install, and test customized configurations based on various platforms and
  operating systems.
• Retain working technical knowledge of current network protocols, operating systems, and
  standards, including but not limited to Windows-based operating systems.
• Experience with current technologies:
  o Windows Operating Systems
  o Windows Server Platforms
  o Microsoft Office, Exchange, Teams, SharePoint, and SQL
  o Microsoft Azure and Active Directory
  o Voice and data networking concepts
  o Switches, routers, and firewalls
  o Virtual Environments
  o Backup technologies
  o Website design and administration
  o Strong knowledge of antivirus software

The Town of Essex will consider any combination of education and experience that allows for successful performance in this role. The Town’s goals include hiring the candidate who is best able to meet the objectives of the position. We, therefore, encourage persons with non-traditional skill sets and experiences to apply, even if candidates believe they do not meet 100% of the qualification and hiring criteria described.

The Town of Essex offers a competitive benefits package toincludegenerous vacation and sick accruals, VMERS C Retirement Plan, MVP Health Insurance, employer paid Dental and Vision insurance, Short Term Disability, Life and AD&D Insurance and optional Mission Square 457 and Roth IRA Retirement plans. A full summary of benefits can be found within the job description at https://essexvt.bamboohr.com/careers or here .

The Town of Essex is an equal opportunity employer.