Network Administrator

SYSARC INCC; Charlottesville (VA); Remote; USD 60,000 - 90,000; Full time

Job summary

Join a fast-growing IT Managed Service Provider in the DC area as a Network Administrator. This role offers an exciting opportunity to maintain and enhance network performance while providing top-notch customer service. You will be responsible for managing network infrastructure, troubleshooting issues, and documenting processes to ensure a seamless experience for clients. With a commitment to employee growth and a flexible work environment, this innovative firm is recognized as one of the top places to work in the area. If you are passionate about technology and eager to make a difference, this is the perfect opportunity for you.

Benefits

Health, Vision, and Dental plans

401k + Company Match

2 Weeks Paid Vacation

Certification & Training programs

Remote and Flexible Work Environment

Offsite Team Building Events

Travel Opportunities

Qualifications

• 3-5 years of experience in a Network Admin role.
• Proven track record of excellent customer service.
• Organized and enthusiastic about process implementation.

Responsibilities

• Maintain network performance through monitoring and troubleshooting.
• Administer servers, routers, switches, and firewalls.
• Document network changes and internal processes.

Skills

Network Administration

Customer Service

Network Monitoring

Troubleshooting

Performance Tuning

Education

Network+ Certification

Security+ Certification

Microsoft Fundamentals Certification

CCNA

Microsoft Certified Azure Administrator Associate

Tools

VPN

Firewalls

Routers

Switches

Desktop Computers

Printers

Job description

Job Description

Job Description

Network Administrator

Washington DC Area

SysArc is a fast-growing IT Managed Service Provider based in the DC area looking for experienced Network and Systems Administrators to join our team.

We are one of the few MSP’s in the market with a mature cybersecurity practice that has been fully operational for several years. We have developed vertical market expertise within the Aerospace & Defense industry and are one of the leaders in DFARS/NIST 800-171/CMMC compliance solutions and are expecting this market to substantially accelerate over the next several years.

The ideal candidate has 3-5 years of tier II or higher technical experience, and a proven track record of excellent customer service. We are looking for somebody who is organized and enthusiastic about implementing our process to create a successful, efficient environment for our customers operations.

Primary Responsibilities

• Maintain network performance through network monitoring and analysis, performance tuning, troubleshooting network problems, and escalating problems to vendor.
• Maintain and administer servers, desktop computers, printers, routers, switches, firewalls, VPN, PDAs, smartphones, software deployment, security updates and patches.
• Establish network specifications by conferring with stakeholders, and analyzing workflow, access information, and security requirements
• Be a technical resource for escalated issues from Support Desk technicians.
• Establish network by evaluating performance issues including availability, utilization, throughput, and latency
• Define network policies and procedures
• Manage all clients’ Hardware and Software Vendors. Serve as the primary technical contact on behalf of the customer
• Document and upload all changes made to the network (LAN/WAN) to the documentation database including network diagrams
• Document internal process and procedures to create “how to” write-ups.
• Conduct onsite trainings requested by the client
• Manage LANs, WANs, network/telecom devices, Internet, and intranet systems for clients.
• Identify user needs (software and hardware) and make recommendation to the Customer Advocacy and Strategy Team
• Determine network and system requirements and make recommendations to the Customer Advocacy and Strategy Team for upgrades and integrations as needed.
• Maintain integrity of the network, availability of systems, and security best practices.
• Be available for the After-hour On-Call schedules including 1 weekend every 8 weeks.

Qualifications

• Minimum of 3-5 years of experience in a Network Admin role
• Applicant should have at least one of the certifications:
  • Network+
  • Security+
  • Microsoft Fundamentals
• Ideally seeking applicants with one of the following:
  • CCNA
  • Microsoft Certified Azure Administrator Associate

Benefit Information

• Health, Vision, and Dental plans
• 401k + Company Match
• 2 Weeks Paid Vacation
• Certification & Training programs
• Remote and Flexible Work Environment
• Top 100 Companies to Work for 2019, 2020, and 2022 – Washington Business Journal
• Offsite Team Building Events
• Travel Opportunities

Company Description

SysArc is a leading IT Managed Services and Cyber Security Services Provider, we have been helping our clients manage their IT to unleash the value in their organization for 15 years. We were recognized as among the 25 top places to work in the DC area, our commitment to our employees and our customers is our top priority!

Company Description

SysArc is a leading IT Managed Services and Cyber Security Services Provider, we have been helping our clients manage their IT to unleash the value in their organization for 15 years. We were recognized as among the 25 top places to work in the DC area, our commitment to our employees and our customers is our top priority!