Network Administrator

Confidential; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company seeks an IT Support Specialist to maintain customer-facing and internal systems. The successful candidate will support servers, desktops, and network infrastructure, providing onsite and remote assistance. Responsibilities include managing Active Directory, performing preventative maintenance, and ensuring great customer service. Ideal candidates should have an associate's degree and solid knowledge of Windows environments.

Qualifications

• Experience managing Active Directory including user accounts and group policies.
• Solid working knowledge of Windows operating systems (Win10, Server 2012 and Server 2016).
• A+ or MCP certification is a plus.

Responsibilities

• Maintain networked computers including new installs and upgrades.
• Monitor network resources and perform preventative maintenance.
• Provide help desk support onsite and remote.

Skills

Problem-solving

Customer service

Communication

Attention to detail

Education

Associates degree or equivalent experience

Bachelor's degree or equivalent experience

Tools

Windows 10

Windows Server 2012R2

Windows Server 2016

Job description

The ideal candidate is responsible for maintaining the design and integrity of both customer-facing and internal systems as well as providing technical assistance to team members with system and network requests.

The successful candidate will maintain and support our customer’s servers, desktops, laptops, network infrastructure, printers, and firewalls. The successful candidate will also provide software and end user support both onsite and remotely. This position requires someone who is highly motivated, a self-starter and a very good communicator.

Job Responsibilities:

• Maintain networked computers (primarily Windows 10). This includes new installs, upgrades, and imaging.
• Assist with server administration (Windows Server 2012R2 and Windows Server 2016) including Active Directory, group policies, backups, user management, scripting, and software deployment)
• Provide help desk support onsite and remote.
• Other duties as assigned.

Qualifications:

• Experience managing Active Directory including user accounts and group policies.
• Associates degree or equivalent experience required.
• Solid working knowledge of Windows operating systems (Win10, Server 2012 and Server 2016).
• Strong problem-solving skills and attention to detail.
• Customer service experience is a plus.
• A+ or MCP certification is a plus.
• Good communication skills.

Responsibilities

• Monitor network resources and perform preventative maintenance
• Backup network configurations and test our restore process
• IT Support relating to issues with the internal systems and network infrastructure
• Document all network standards and procedures

Qualifications

• Bachelor's degree or equivalent experience
• Ability to multi-task, organize, and prioritize work
• Exceptional customer service skills