Service Management Consultant / Network Administrator- Need on W2 or 1099

Naztec International Group; United States; Remote; USD 64,000 - 98,000; Full time

Job summary

A leading technology consulting firm is seeking a Service Management Consultant / Network Administrator to design and implement operational frameworks, focusing on enhancing IT and OT service delivery. The ideal candidate will have extensive experience in service management, strong consulting skills, and the ability to improve service quality and customer satisfaction.

Qualifications

• 10+ years of experience in IT or OT Service Management.
• Proven experience in Network/Server Infrastructure operations management.
• Experience working with Data Centers and hands-on knowledge with ServiceNow.

Responsibilities

• Analyze existing OT infrastructure and develop strategies to enhance service delivery.
• Collaborate with different teams to integrate Service Management best practices.
• Implement operational frameworks such as ITIL and NIST standards.

Skills

IT Management

Operational Technology

Service Management

Network Management

Consulting

Education

ITIL Certification

Tools

ServiceNow

Job description

Service Management Consultant / Network Administrator- Need on W2 or 1099

Service Management Consultant / Network Administrator- Need on W2 or 1099

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Role:- Service Management Consultant / Network Administrator- Need on W2 or 1099

Remote

Job Description

The IT-OT Service Management Consultant will play a key role in helping our clients design and implement operational frameworks such as ITIL, COBIT, ISA-95, IEC 62443, NIST 800-53, NIST 800-82, and ISO 55000 within their organizations, specifically as they relate to Operational Technology solutions.

This involves a comprehensive analysis of the existing OT infrastructure to pinpoint areas needing improvement. You will be instrumental in developing strategies and solutions that enhance both OT and IT service delivery and support. This role requires close collaboration with OT, IT, and various business units to ensure Service Management best practices are effectively integrated into daily operations, ultimately improving service quality and customer satisfaction.

Ideal Candidate

• 10+ years of experience in IT or OT Service Management
• ITIL certified
• Proven experience in Network/Server Infrastructure operations management (WAN experience or telecom/wireless experience is a plus)
• Experience working with Data Centers
• Hands-on experience with ServiceNow
• Strong consulting skills with a client-facing approach
• Ability to create clear written documentation and diagrams
• Experience in the utilities sector (oil and gas, or engineering backgrounds are highly desirable)
• Prior experience working with operational technology

Thanks & Regards

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Industries

  Technology, Information and Internet

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