NetSuite & IT Administrator (Hybrid - San Antonio)

Roof Penetration Housing LLC; San Antonio (TX); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Employer-covered premiums for Medical,

401(k) Retirement Plan & Employer Con\

Paid Time Off & Holidays

Paid Parental Leave

Life & Disability Insurance

Job summary

Roof Penetration Housing seeks a highly motivated Business Systems & IT Administrator to support and enhance our growing technology environment. This hybrid role, based in San Antonio, TX, reports to the Director of Human Resources and will own key systems including NetSuite, plus SaaS apps and cybersecurity.

You will collaborate with the IT Manager, drive operational improvements, manage device fleets (Windows, macOS, iOS, Android), and implement Defender CE.

Qualifications

• 4+ years of progressive IT experience.
• Experience administering Microsoft 365 environments.
• Experience managing cloud-based SaaS platforms.
• Experience with endpoint management solutions (Intune preferred).

Responsibilities

• Administer, maintain, and optimize NetSuite, including user roles and permissions, saved searches, reports, dashboards, workflows, and data imports.
• Administer and support other business-critical SaaS platforms.
• Partner with stakeholders to improve processes and system utilization.
• Manage user accounts, permissions, roles, workflows, and integrations across business systems.
• Lead or support systems projects from scoping to adoption.
• Create documentation, procedures, and training materials.
• Troubleshoot business application issues and coordinate vendor support.
• Manage user onboarding, offboarding, and access provisioning.
• Assist with license optimization and administration.
• Manage Windows, macOS, iOS, and Android devices.
• Implement and maintain cybersecurity best practices, including endpoint protection through Microsoft Defender.
• Support the company’s phone system (Zoom Phone).

Skills

Communication skills

Troubleshooting

Project management

Customer service

Tools

NetSuite

Intune

PowerShell

Microsoft Defender

Zoom Phone

Job description

Roof Penetration Housing seeks a highly motivated Business Systems & IT Administrator to support and enhance our growing technology environment. This hybrid role, based in San Antonio, TX, reports to the Director of Human Resources and will own key systems including NetSuite, plus SaaS apps and cybersecurity.

You will collaborate with the IT Manager, drive operational improvements, manage device fleets (Windows, macOS, iOS, Android), and implement Defender CE.