NetSuite ERP & Integration Program Lead

Masis Staffing Solutions; Braintree (MA); On-site; USD 110,000 - 160,000; Full time

Job summary

Masis Staffing Solutions is seeking a NetSuite Systems, Project & Integration Manager to lead the ERP and integration strategy in Quincy, MA. You will own NetSuite configuration, reporting, and cross‑functional processes across operations, finance, purchasing, manufacturing, and HR.

You will manage ERP projects from scope through implementation, coordinate with external consultants and internal users, ensure data integrity, and drive continuous improvement in system performance and controls.

Qualifications

• Bachelor's degree in Information Systems, Business, Operations, Supply Chain, Accounting, or a related field preferred.
• 5+ years of experience with ERP systems, business systems, technology projects, or systems implementation.
• Demonstrated experience working with NetSuite or a comparable ERP platform.
• Experience managing system integrations and third-party technology vendors.
• Strong project management and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to understand business processes and translate them into system requirements.
• Experience with data analysis, reporting, and process improvement.
• Strong written and verbal communication skills.
• Ability to work effectively with both technical and non-technical personnel.
• Ability to manage multiple projects and priorities simultaneously.

Responsibilities

• Lead NetSuite and business systems projects from initial concept through implementation.
• Develop project plans, timelines, milestones, responsibilities, and deliverables.
• Gather requirements from department managers and translate business needs into system requirements.
• Coordinate internal resources and external vendors.
• Manage project priorities, budgets, deadlines, and risks.
• Provide regular project status updates to senior management.
• Coordinate user acceptance testing and obtain appropriate approval before implementation.
• Ensure completed projects achieve the intended operational and financial objectives.
• Evaluate existing business processes and identify opportunities to improve efficiency, accuracy, controls, and reporting.
• Work with department leaders to document current-state and future-state processes.
• Identify unnecessary manual processes and opportunities for automation.
• Develop recommendations for system and process improvements.
• Assist management in evaluating the financial and operational impact of proposed system changes.
• Ensure system changes support the company's growth and operational requirements.
• Develop and coordinate NetSuite reporting requirements across departments.
• Improve access to purchasing, inventory, labor, production, sales, financial, and operational information.
• Work with users to define reporting requirements and develop appropriate dashboards, saved searches, reports, and KPIs.
• Monitor data integrity and investigate discrepancies between systems.
• Assist management with developing reliable reporting for decision-making.
• Establish consistent definitions and processes for critical business data.
• Serve as an internal resource for NetSuite users.
• Coordinate user training for new functionality and system changes.
• Develop user procedures, training materials, and system documentation.
• Promote consistent system usage and adherence to established processes.
• Identify recurring user issues and develop permanent solutions rather than relying on manual workarounds.
• Manage relationships with NetSuite consultants, software vendors, integration providers, and technology partners.
• Review vendor proposals, statements of work, contracts, and project estimates.
• Monitor vendor performance against agreed-upon scope, timelines, service levels, and deliverables.
• Challenge unnecessary costs, duplicate services, and scope increases.
• Coordinate vendor meetings and ensure action items are completed.
• Assist management with evaluating new technology providers and solutions.

Skills

NetSuite ERP

Project management

Systems integration

Data analysis

Vendor management

Cross-functional collaboration

Documentation

Education

Bachelor's degree in Information Systems, Business, Operations, or related field

Tools

NetSuite

RF-SMART

SPS Commerce

EDI integrations

Job description

Masis Staffing Solutions is seeking a NetSuite Systems, Project & Integration Manager to lead the ERP and integration strategy in Quincy, MA. You will own NetSuite configuration, reporting, and cross‑functional processes across operations, finance, purchasing, manufacturing, and HR.

You will manage ERP projects from scope through implementation, coordinate with external consultants and internal users, ensure data integrity, and drive continuous improvement in system performance and controls.